Monro Auto Service and Tire Centers

4.4
467 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
2109 Grand Island Boulevard, Grand Island, NY
14072, United States

Hours

Reviews

4.4
467 reviews
5 stars
370
4 stars
21
3 stars
10
2 stars
9
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, helpful, and professional staff, highlighting their willingness to assist and accommodate needs.

Service Speed

Numerous reviews noted quick service, with many customers being satisfied with the timely completion of their vehicle repairs.

Pricing Issues

Several customers expressed concerns about overcharging and discrepancies in pricing, feeling that they were misled or charged excessively for services.

Quality of Work

While many reviews praised the quality of service, some customers reported issues with the work done, including damage to their vehicles and unnecessary repairs suggested.

Convenience

Customers appreciated the convenience of the location and the ability to receive same-day service without appointments.
  • AB
    Anne Bolton
    5 days ago
    5.0
    They are very pleasant and helpful!
  • LP
    luke parillo
    6 days ago
    2.0
    152 dollars for an oil change!!!
  • CM
    Chris Marlow
    Nov 15, 2025
    5.0
    I was very pleased with my entire experience at Monroe muffler. I really appreciated both Ryan and Jessie. They were Friendly, knowledgeable, trustworthy, and understanding for my need to get the repair done as Quickly as possible. I will definitely recommend to friends and family.
  • KC
    Katherine Carlson
    Oct 22, 2025
    5.0
    Immediate service and tire repair was excellent! Grateful to have Monro so close to home. Thank you!
  • TG
    Trina Gray
    Oct 3, 2025
    3.0
    The service I received was at the Grand Island, NY service center. I called hoping for same day service to put my new tires on and have my vehicle inspected. They got me right in! It was the new managers first day. He was very polite and professional! Service was quick, my new tires feel great! Unfortunately, I noticed a dent and 2 scratches on my driver side after the service. One of the scratches is all the way down to the metal. I did not say anything. "Proving" it happened during service would have been impossible. I'm a good person, I keep my car pretty clean and maintained. I know it happened during my service. It's a bummer, it's a mistake. And I wish they would have owned it.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of auto services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. They also specialize in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Monro Auto Service and Tire Centers on weekdays?

From Monday to Friday, Monro Auto Service and Tire Centers is open from 7:30 AM to 7:00 PM.