Monro Auto Service and Tire Centers

4.2
400 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
10 Saratoga Road, Glenville, NY
12302, United States

Hours

Reviews

4.2
400 reviews
5 stars
297
4 stars
19
3 stars
11
2 stars
15
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly the new management, for their professionalism and willingness to assist.

Service Speed

Several reviews highlighted quick turnaround times for services, with many customers appreciating the efficiency of the work done.

Pricing

Customers noted that prices were generally fair and competitive compared to other service providers, although some felt certain services were overpriced.

Quality of Work

Mixed feedback on the quality of repairs, with some customers reporting issues with workmanship and parts, while others were satisfied with the services received.

Communication Issues

Several reviews mentioned poor communication regarding appointments and service updates, leading to frustration among customers.
  • NN
    Nathan
    1 day ago
    1.0
    $160 for an oil change… $160 for an oil change. Then offer a $20 rebate? The absurdity to charge that is crazy and disrespectful. There’s no reason to charge $17 a quart after 5 quarts. I’ve given my business to Monroe because it’s local, but never again.
  • BS
    Bonnie Scholz
    5 days ago
    5.0
    I scheduled my annual NY State auto inspection by phone. At arrival my car was taken in promptly. Everyone was helpful and courteous.
  • TB
    Thomas Bovard
    Nov 17, 2025
    5.0
    Freindly prompt service. I would recommend . New store manager seems knowledgable and provides attention to what I needed.
  • CH
    Crystal Hall
    Nov 4, 2025
    1.0
    I went to get my car inspected and the gentleman kindly tells me my check engine light is on and won't pass inspection. I am a female that grew up with mechanics so I know what a check engine light looks like!!!! I brought my car to another shop the next day and what a surprise it passes inspection and low and be hold no check engine light!!!! Does it make you feel good as a business to try and pull the wool over peoples eyes, because it's disgusting!!!!!
  • HN
    Heather Neri
    Oct 28, 2025
    2.0
    I had an appointment for 2 o'clock in the evening. I walked in and I told the gentleman behind the counter that I have an appointment for an oil change tire rotation at two o'clock. He proceeded to ask me three separate times why I was there. I'm then sitting there for about 30 minutes before he looks at me and says oh, ma'am.Your car failed inspection because the front tires are bald... to which I said that's cool, but I'm not here for an inspection.I'm here for an oil change tire rotation. Another customer comes in. He had dropped his vehicle off for an oil change and then went home to wait. He comes back and the guy behind the counter says, oh man, we lost your contact information, we were going to call you because we forgot why you brought your car in. So the guy that was supposed to be done and paid for before mine was done and paid for had to sit there and wait for his oil change to be done.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.

What tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes and offer top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.