Advance Auto Parts

4.2
269 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5 Saratoga Rd in Glenville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5 Saratoga Rd, Glenville, NY
12302, United States

Hours

Reviews

4.2
269 reviews
5 stars
162
4 stars
51
3 stars
28
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some employees praised for their helpfulness and professionalism, while others were reported as rude and unhelpful.

Knowledgeable Staff

Several customers highlighted the knowledgeable staff who provided assistance and advice, although there were instances of employees lacking product knowledge.

Efficiency

Customers appreciated the quick service and efficiency in handling orders and installations, though some reported delays and poor service during busy times.

Product Availability

The store generally has a good selection of auto parts, but there were complaints about employees not being able to assist in finding specific items.

Pricing

While some customers found prices reasonable, others felt they were a bit high compared to competitors.
  • TD
    Tina Dalaba
    Nov 16, 2025
    2.0
    The employee that I've dealt with twice in a week is awful. Lazy Rude Sitting in the chair on his phone doesn't want to be bothered when you asked him he acts like he's miserable he grunts and moans. Bought the wrong light from my car he was miserable the first time I was in there returning exchange experience was horrible he is awful. He looks like he does not want to work he was not helpful. Next time I see him I am walking right out Name on my receipt was Walt K.
  • EF
    Elvirucca Fiorini
    Nov 11, 2025
    5.0
    Everyone here is very kind and helpful
  • MA
    Mark Albino
    Oct 11, 2025
    5.0
    My go-to place for auto parts in Surprise. Very good knowledgeable staff. Very reasonable prices. Five stars all the way
  • AS
    Abbie Searles
    Aug 4, 2025
    1.0
    the gentleman working the monday closing shift was not knowledgeable on the computer software and was rude the entire time regarding the return. he was also inappropriate towards his female coworker in front of us. i’m sure he’s reeeeal pleasant to work with.
  • JS
    Joshua Shimkus
    Jun 27, 2025
    5.0
    Desperately needing a new battery, I tested my luck and shot over to AAP around 10am (on this Friday morning) before other errands. Sky caught me looking at batteries and immediately came over to assist. I can't say enough of how flawless and fast the entire process was. Sky had me cashed out within minutes and came right out with the supplies to do the new battery install. Sky had a great upbeat personality and showed genuine interest in wanting to help. Sky saved me hours of youtube videos and DIY trials and errors and had me back on the road within 15 minutes.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*