Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Glendale area, turn to Safelite AutoGlass . Those in central Glendale or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 7102 Cypress Hills St, Safelite AutoGlass Glendale repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Many customers praised the professionalism, efficiency, and courtesy of the staff and technicians.
Timeliness
While several reviews highlighted quick service, others reported significant delays and rescheduling issues.
Cleanliness
Most locations were noted for their cleanliness, but some customers expressed dissatisfaction with leftover debris from repairs.
Communication
Customers appreciated clear communication about the repair process, though some experienced frustration with appointment rescheduling and lack of updates.
Mixed Experiences
While many had positive experiences, there were notable complaints about unprofessional service and unsatisfactory repairs.
GC
Gabe Chavez
2 days ago
1.0
TLDR: Two times I scheduled to repair, and two times they wasted my time and forgot to order parts they needed to repair my windshield.
I experienced very poor management of this location.
I scheduled online four days in advance to change my windshield.
The reminder email and confirmation were sent twice prior to my appointment, and I arrived 15 minutes early to my appointment on Friday 12/12.
The woman at the front desk (who was very professional and kind) told me it would be 3 hours or so.
As such, I went to lunch around the corner.
When I came back an hour later I was told that they had good news, and that my car would be done sooner than expected.
They told me to come back in an hour.
I walked next door to a bar for a drink, only to be called 15 minutes later and told they did not have the moulding for my vehicle.
I abandoned my beer and walked back to the safelite garage and was told that they were very apologetic to have wasted my time and that they would work around me. This was 90 minutes wasted.
I rescheduled after they promised me they would have the correct moulding the following week.
Five days later I arrived 15 minutes early, and the manager (Billy - also very kind and professional) took my keys with enthusiasm and ensured me my vehicle was in good hands.
I asked him to verify the part that was missing the previous week had arrived as to not waste my time (again), and he left to check with the technician.
After ten minutes he gave me the bad news - they AGAIN did not have the part I needed. Despite their assurances, they had failed once again to get the moulding.
I informed Billy of the situation that had occurred and how this was the second time this location had failed me.
To Billy’s credit - he told me he would comp my windshield wipers and schedule with a mobile technician to come to me because they had failed when I came to them - again, twice.
This place needs better communication, and needs to own failures like this as to learn from them - not repeat them in less than a week with the same customer.
MD
Mikey D
2 days ago
1.0
They broke part of my trim and did not contact me about fixing it.
WA
Waleed Ali
5 days ago
1.0
What a horrible experience with this company my insurance gave me the option to take my 2024 Lexus gx550 either to the dealer or safelite to repair my windshield I choose safelite because windows are there specialty boy I was wrong they break more things to get to the windshield and won’t take any responsibility for it. Even the windshield after they installed it it had the seal gasket was sticking out from the top. I have given them 3 months to fix their mistake before I give them a negative review but they keep pushing me off hoping that I will forget. Do yourself a favor if you’re insurance is going to pay for the fix just take it to your dealer because they own up to their mistakes if they ever make one and they are more professional and honest
TL
teresa lowery
Dec 2, 2025
5.0
Excellent service didn't wait to long less than 2 hrs .Very Professional
BB
Ben
Nov 10, 2025
5.0
Thanks again, gents! Had a great experience here with the technicians and staff at this location. Brought in the vehicle early because of work even though it was an afternoon appt. Safelite team was able to jump on it almost right away and I was able to get the car back during my lunch hour. I really appreciate it! Front windshield looks smooth and great! Was advised of the safety steps to keep it sealed nicely and was on my way. Very efficient. I hope I won't have any more cracks from the storms/trees but at least I have a place I can trust and go to if it happens again. Professional team and work, much appreciated! Car smelled great after too, imo.
All the best!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Glendale offer?
Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, side and rear glass replacement, power window repair, wiper blade replacement, and same-day service with insurance paperwork processing.
Where is Safelite AutoGlass located in Glendale?
It is located at 7102 Cypress Hills St, Glendale, NY 11385, USA.
What are the operating hours of Safelite AutoGlass Glendale?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass Glendale offer mobile repair services?
Yes, they provide convenient in-shop or mobile auto glass repair and replacement services in the Glendale area.
What payment methods are accepted at Safelite AutoGlass Glendale?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Safelite AutoGlass Glendale accessible for wheelchair users?
Yes, the location has a wheelchair accessible entrance.
Are appointments required to receive service at Safelite AutoGlass Glendale?
Yes, appointments are required to ensure timely service.
Which neighborhoods or postal codes does Safelite AutoGlass Glendale serve?
They serve a wide range of postal codes including 11385, 11386, 11381, 11379, 11378, 11237, 11207, 11208, and more.
What nearby places can customers visit before or after their appointment at Safelite AutoGlass Glendale?
Customers can visit nearby spots like Divine styles hair & nails salon for beauty services, Sakura IV for sushi dining, and Cafe Mocha for coffee and refreshments.
How can nearby businesses like One Way Driving LLC be helpful to Safelite AutoGlass customers?
Customers learning to drive at One Way Driving LLC may rely on Safelite AutoGlass for quick windshield repairs to keep their vehicles safe and roadworthy during driving lessons.