Sales Experience
Customers consistently praised the sales staff for being knowledgeable, friendly, and attentive, making the car buying process smooth and enjoyable.
Customer Service
Many reviews highlighted exceptional customer service, with staff going above and beyond to assist customers, particularly in sales and service departments.
Service Issues
Several customers expressed frustration with the service department, citing poor communication, unresolved issues, and high service costs.
Loaner Car Policy
There were complaints regarding the dealership's loaner car policy, with some customers feeling misled about availability when their vehicles were in for service.
Mixed Experiences
While many customers had positive experiences, a notable number reported dissatisfaction with service quality and communication, indicating inconsistency in customer experiences.