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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(233 reviews)

Business Details

830 Canandaigua Rd, Geneva, NY
14456, United States
(315) 789-3500
https://www.enterprise.com/en/car-rental/locations/us/ny/geneva-2916.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Geneva, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Geneva location today.

Location

Enterprise Rent-A-Car
830 Canandaigua Rd, Geneva, NY
14456, United States

Hours

Reviews

4.3
233 reviews
5 stars
172
4 stars
18
3 stars
12
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Logan, Angel, and Sofia.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including last-minute cancellations and not having the reserved vehicle ready.

Rental Process

The rental process was generally described as smooth and hassle-free, although some customers experienced problems with billing and documentation.

Cleanliness and Quality

Customers consistently noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor customer service and billing issues, indicating inconsistency in experiences.
  • KD
    Katie Davis
    Feb 26, 2026
    5.0
    I had an amazing experience with enterprise after getting hit by a drunk driver and having so much to deal with they made this process easy and smooth! Thanks guys!
  • NO
    Nita Osmen
    Feb 22, 2026
    5.0
    Customer service was great Rental car was good driving on rainy roads. Returning my rental went smoothly with the customer service & computer system. Thank you Enterprise for helping me out when I need it. Looking forward again for your Customer service in the future , a job well done.! A special thank you goes out to Christian & Angel. at Enterprise in Geneva N Y. Sincerely. N. Osmen
  • CJ
    Chelsie Jensen
    Feb 19, 2026
    1.0
    We made a reservation for 11am. Was told our car would be ready within the hour. Then was told we’d get a different car because it would be done sooner. They up charged us. And we were late for a VERY expensive reservation. 0/5. Don’t allow reservations if you don’t even have the cars available.
  • KG
    Kent Graham
    Feb 18, 2026
    3.0
    Rate was riduculuse! Customer Service Poor.
  • GZ
    greg zoller
    Jan 8, 2026
    5.0
    well run office did everything that could be done

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Geneva, NY?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Geneva?

The location is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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