Monro Auto Service and Tire Centers

4.3
394 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
4097 Lakeville Road, Geneseo, NY
14454, United States

Hours

Reviews

4.3
394 reviews
5 stars
293
4 stars
27
3 stars
12
2 stars
7
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and efficient service.

Service Quality

There were mixed reviews regarding the quality of service, with some customers experiencing issues such as misdiagnoses and unsatisfactory repairs.

Pricing Concerns

Several reviews mentioned concerns about high prices and unexpected charges, leading to feelings of being overcharged or misled.

Efficiency

Customers appreciated the quick service and ability to accommodate walk-ins, although some reported long wait times despite appointments.

Trust Issues

A number of reviews expressed distrust in the shop's honesty, citing experiences of upselling and questionable practices.
  • HB
    Heather Burgio
    3 days ago
    1.0
    I wish I head read the reviews before going here. The manager is so rude and has such an attitude. She told me I needed wipers in order for my car to pass inspection. I said ok, vs going to walmart and returning to finish the inspection. They are double the price and not any better value for the price. After doing that, they came back and told me it failed anyway due to a code. This is so unethical. They would not take the wipers off and refund me. I was tricked into spending money, because they led me to believe that is all that was needed. When trying to discuss, I was met with so much attitude and telling me I had no choice but to pay or they were calling the police and holding my vehicle. I have no issue that it failed, it is what it is. But if they disclosed it would fail, I wouldn't have agreed to the wipers there.
  • IL
    Ian Laird
    Jan 5, 2026
    4.0
    The folks here were friendly, and inspected my car with no issues. However, the shop was busy, and though I had made an appointment for 2, I had to come back at 3 for the inspection. Not a major issue, but that aspect wasn’t ideal. All in all, good service.
  • AH
    Andrew Hover
    Dec 30, 2025
    5.0
    I can't speak to their repair work, but I came in for an inspection. They got me in same day and the appointment was quick and easy. The gentleman working the counter was courteous and the experience was positive.
  • AL
    ANTHONY LEROY
    Dec 3, 2025
    5.0
    Fast friendly I’m not much of a talker but the poeple that came in after me did it was nice not sitting in silence since the friendly staff chatted with them the whole time real relaxed and my inspection was done vary fast and they got me the time I needed for the inspection
  • JB
    John Barnes
    Nov 24, 2025
    2.0
    Well my experience was not great set up appointment for 2 went in had confirmation on my phone but not on there end I dropped off to check my u joint ...4 got a call its your pinnion seal ok 180 bucks..10 min later they called again said sorry its 250.... had it back together still making noise called o its the u joint fixed that now im at 430 bucks and still making noise now say its the pinnion bearing..I get paying for the u joint but paying 250 for the pinnion seal they didnt fix nothing w that so they should of gave me my 250 back I wont ever go here again.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers in Geneseo offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Monro Auto Service and Tire Centers located in Geneseo?

It is located at 4097 Lakeville Road, Geneseo, NY 14454, United States.