Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Gates.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
547 reviews
5 stars
369
4 stars
75
3 stars
30
2 stars
10
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and professional, providing excellent customer service.
Efficiency
Many reviews highlight the quick and efficient service, with oil changes often completed in under 30 minutes.
Mixed Experiences
While most feedback is positive, there are some reports of poor service and issues with specific staff members, indicating inconsistency.
Pricing Concerns
A few customers expressed dissatisfaction with pricing, particularly regarding labor costs and upselling practices.
- LBLilly BishopDec 19, 20255.0they were fast and efficient! the staff have a great relationship with each other making the environment fun and friendly!
- GGGianna GaryDec 11, 20251.0Improperly installed the battery in my car, causing damage of over a $1,000 that they refused to pay for.
- SGSteven GrecoDec 5, 20255.0Entire staff was wonderful. Kat did a wonderful job. Smart, knowledgeable, professional and courteous.
- JJJaneneNov 22, 20255.0Chick-fil-a of oil change places!! Every-time I come here to get my oil changed it doesn’t matter who is working they are ALWAYS kind, funny, and they make it an enjoyable experience!! We make sure no matter what we get our oil changed at this exact Valvoline!
- NSnatosha smithNov 20, 20255.0The associates treated me with kindness and answered all my questions. Although, some of the conversation could have been left for after work, the associates were funny and worked together.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change provide?
Valvoline Instant Oil Change offers quick, 15-minute, stay-in-your-car oil changes and a variety of preventive vehicle maintenance services for all types of vehicles in Gates.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
Valvoline Instant Oil Change is open Monday through Friday from 8:00 AM to 7:00 PM.
Are there any special holiday hours or closures I should be aware of?
Yes, Valvoline Instant Oil Change is closed on November 27, 2025, and December 25, 2025 for the holidays.
Do I need to make an appointment for an oil change or other services?
No, Valvoline Instant Oil Change does not require appointments; you can walk in anytime during business hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments for your convenience.
Where is Valvoline Instant Oil Change located in Gates, NY?
It is located at 427 Spencerport Road, Gates, NY 14606.
Can you provide the official website for more information or to contact Valvoline Instant Oil Change?
Yes, you can visit https://store.vioc.com/ny/gates/427-spencerport-road for more details and contact information.
What nearby places of interest are close to Valvoline Instant Oil Change on Spencerport Road?
Nearby places include Mavis Discount Tire, Dunkin, Speedway gas station, Godfathers Pizza, and Walgreens, which customers might visit before or after their vehicle maintenance.
How can the nearby Gates Fire District No. 2 benefit customers or locals visiting Valvoline Instant Oil Change?
Gates Fire District No. 2 provides emergency fire protection services nearby, ensuring safety and quick assistance for residents and customers in the area.
Are there dining options near Valvoline Instant Oil Change for customers waiting during their service?
Yes, customers can enjoy nearby dining options such as Valicia's Ristorante, Papa Joe's Italian Eatery, Savastano's Bakery and Pizzeria, Pizza Hut, and Godfathers Pizza while their vehicle is being serviced.