Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Gates.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
539 reviews
5 stars
365
4 stars
75
3 stars
29
2 stars
10
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Efficiency
Many customers noted the quick and efficient service, often completing oil changes in under 30 minutes.
Teamwork
Reviews highlight the strong teamwork and communication among staff, contributing to a positive customer experience.
Mixed Experiences
While most feedback is positive, there are some reports of inconsistent service and dissatisfaction with specific incidents.
Value for Money
Some customers expressed concerns about pricing, particularly regarding labor costs, while others appreciated discounts and value.
- NSnatosha smith3 days ago5.0The associates treated me with kindness and answered all my questions. Although, some of the conversation could have been left for after work, the associates were funny and worked together.
- VJVaneslie De JesúsOct 19, 20255.0Super satisfied with the service. He was very respectful, and she was super friendly. Excellent service!
- BCBen COct 13, 20255.0Always satisfied with the service I get here. They have my vehicle history and let me know what type of service I will need to keep my vehicle in top shape.
- MRMeaghan RinehartOct 2, 20255.0When I arrived Tommy did a great job guiding me in...I was scared I was going to drive into the net lol. I also got an amazing description of the service I might need for my transmission. They filled all of my fluids and got my tires up to the correct pressure for me. I highly recommend this location and will be back for the transmission service soon
- IEIda EarnerOct 1, 20255.0Staff at this location are a great team! Manager is present and supportive of the crew. They seem to work well together and smile. It’s a culture of work family that other companies could learn from. Great job Valvoline!!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change provide?
Valvoline Instant Oil Change offers quick, 15-minute, stay-in-your-car oil changes and a variety of preventive vehicle maintenance services for all types of vehicles in Gates.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
Valvoline Instant Oil Change is open Monday through Friday from 8:00 AM to 7:00 PM.
Are there any special holiday hours or closures I should be aware of?
Yes, Valvoline Instant Oil Change is closed on November 27, 2025, and December 25, 2025 for the holidays.
Do I need to make an appointment for an oil change or other services?
No, Valvoline Instant Oil Change does not require appointments; you can walk in anytime during business hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments for your convenience.
Where is Valvoline Instant Oil Change located in Gates, NY?
It is located at 427 Spencerport Road, Gates, NY 14606.
Can you provide the official website for more information or to contact Valvoline Instant Oil Change?
Yes, you can visit https://store.vioc.com/ny/gates/427-spencerport-road for more details and contact information.
What nearby places of interest are close to Valvoline Instant Oil Change on Spencerport Road?
Nearby places include Mavis Discount Tire, Dunkin, Speedway gas station, Godfathers Pizza, and Walgreens, which customers might visit before or after their vehicle maintenance.
How can the nearby Gates Fire District No. 2 benefit customers or locals visiting Valvoline Instant Oil Change?
Gates Fire District No. 2 provides emergency fire protection services nearby, ensuring safety and quick assistance for residents and customers in the area.
Are there dining options near Valvoline Instant Oil Change for customers waiting during their service?
Yes, customers can enjoy nearby dining options such as Valicia's Ristorante, Papa Joe's Italian Eatery, Savastano's Bakery and Pizzeria, Pizza Hut, and Godfathers Pizza while their vehicle is being serviced.