Welcome to Pilot Travel Center in Fultonville, NY!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Customers frequently reported long wait times and cleanliness issues with the showers, often waiting over an hour for access.
Staff Performance
While some employees received praise for their helpfulness and friendliness, others were criticized for rudeness and lack of professionalism.
Cleanliness Concerns
Multiple reviews highlighted unsanitary conditions in restrooms and showers, with some customers stating they had to clean the facilities themselves.
Food Quality
Customers expressed dissatisfaction with the food options, citing stale or poorly prepared items, particularly at the Taco Bell and pizza counter.
Parking Problems
Many reviews mentioned issues with parking availability and cleanliness in the parking lot, with complaints about drivers not respecting designated spaces.
AP
Abby Priolo
Feb 26, 2026
5.0
Broke down on the thruway (super scary) and had to wait here a couple hours for my ride. The woman working was so nice about it, offered to buy me hot cocoa and watch TV in the lounge. Made a horrible night feel better.
KA
Khurshid Ahmad
Feb 24, 2026
4.0
Typical for commercial drivers
JJ
Joe Jackson
Jan 30, 2026
1.0
Allegedly ICE PULLING DRIVERS OUT OF THE TRUCKS AND LEAVING THE TRUCK RUNNING YALL BE CAREFUL DRIVERS AND ALLEGEDLY THIS PILOT ALLOWS THEM TO COME INTO THE PROPERTY ON REGULAR BASIS PEACE ✌🏾
TT
Taran
Jan 27, 2026
5.0
shawn did the job and he is respectful person
I appreciate him
MM
MAKSYM MYSHENKO
Jan 17, 2026
1.0
Pilot is not about service. It’s about wasted time.
I stopped at a Pilot truck stop before my delivery.
I had some time, so I decided to take a shower.
I booked a shower and received a message with a shower number and door code.
When I arrived, the shower was not cleaned.
An employee told me:
“Wait five minutes.”
I came back five minutes later — and guess what?
Another person was standing there with the same shower number and the same code.
No explanation.
No apology.
No accountability.
As a result, I was told to wait for another shower.
And the worst part?
I ended up waiting over an hour.
More than an hour — because of poor organization and total chaos.
The employee responsible for cleaning looked unfocused, careless, and completely unprofessional — and that turned a simple shower into a mess.
Pilot, this is unacceptable.
A shower is a basic service for drivers,
not a lottery — and not an hour of your life wasted for nothing.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Fultonville, NY offer?
Pilot Travel Center in Fultonville offers gasoline, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee.
Are showers available for customers at this location?
Showers are available and can be purchased by anyone. Prices vary by location, so please contact the store directly for details.
What are the operating hours of the Pilot Travel Center in Fultonville?
The Pilot Travel Center is open 24 hours a day, 7 days a week, including holidays with regular hours.
What payment methods does Pilot Travel Center in Fultonville accept?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Does this location offer reserved parking and overnight parking?
Yes, reserved parking is available. For specific rules and overnight parking inquiries, it's recommended to contact the store directly.
Is there a CAT scale available at this travel center?
Yes, all Pilot Travel Center locations, including the Fultonville site, have CAT scales.
What fuel options are available at the Pilot Travel Center in Fultonville?
They provide gasoline, diesel, and DEF fuels with high-speed pumps.
How can I reserve parking or get an eGift card for Pilot Travel Center?
You can reserve parking or get an eGift card using the Pilot MyRewards app or through their respective quick links on the Pilot website.
Are there nearby dining options close to Pilot Travel Center in Fultonville?
Yes, nearby dining options include Taco Bell, Burger King, McDonald's, Dunkin', and Buck Horn Restaurant, which customers might visit before or after their stop.
What other travel-related services and facilities are near Pilot Travel Center?
Nearby you can find several gas stations like CITGO, Mobil, and Sunoco, as well as truck services including Ambest Truckstop, TA Truck Service, Riverside Truck Repair, and a CAT Scale for truck weighing.
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