Enterprise Rent-A-Car

3.8
283 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Freeport, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Freeport location today.

Location

Enterprise Rent-A-Car
366-368 N. Main Street, Freeport, NY
11520, United States

Hours

Reviews

3.8
283 reviews
5 stars
165
4 stars
32
3 stars
13
2 stars
6
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, kindness, and efficiency, highlighting individuals like Darnell and Andrew for their exceptional service.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and last-minute changes that caused frustration.

Cleanliness and Maintenance

There were complaints about the cleanliness of vehicles and maintenance issues, with some customers reporting dirty cars and mechanical problems.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints regarding poor service, overcharging, and perceived discrimination.
  • RB
    RENE M BUTLER
    Nov 22, 2025
    5.0
    Dear Enterprise, I’ve rented numerous times from the Enterprise Car Rental @ 366-368 N. Main Street, Freeport, NY 11520. The representatives I’ve worked with numerous times are Mr. Feliciano and Mr. Barsati. Enterprise should know that both of these gentlemen have always provided me with exemplary service; they are both excellent representatives for Enterprise. They both have always made sure I am very happy with my rentals, and are always at the ready should any problems arise. I am truly happy when I visit Enterprise in Freeport, LI, NY and they are there. I must additionally add that the other workers at that office are also good people. I’ve not one single complaint about anyone at the Freeport, LI, NY Enterprise location. Please treat your workers well and with wholehearted respect because they truly work hard for your company. Know that their professionalism always shines through.
  • DD
    D Dixon
    Nov 16, 2025
    5.0
    Great customer service
  • FV
    Frank Valenti
    Nov 5, 2025
    5.0
    The staff at Enterprise in Freeport, New York are not only extremely professional, but more importantly, they genuinely care about satisfying one’s needs. Not only as a customer myself, but I have also witnessed them dealing with other customers in the same manner. They are all very kind and courteous individuals and they also operate like a well-oiled machine. Enterprise of Freeport is my number one go-to location for all of my rental car needs. I recommend this place to everyone!
  • VV
    Viktor
    Oct 29, 2025
    5.0
    Excellent professional service!!! Absolutely recommend!!! Thanks for everyone who is working here! More thankfully for employee Jordan!!! Viktor Ushakov
  • LV
    Larell Vanterpool
    Oct 29, 2025
    5.0
    I had great service. I was able to come in about an hour early to pick up my rental, and i was assisted by alyssa who was kind and respectful. Alyssa made the process for me very easy and i would most definitely rent from here again.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Freeport, NY?

You can rent a wide range of vehicles including cars, vans, luxury cars, and auto rentals to fit your needs.

What are the business hours for Enterprise Rent-A-Car in Freeport?

Monday and Friday, 7:30 AM to 6:00 PM; Tuesday to Thursday, 8:00 AM to 6:00 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sunday.