Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Freeport, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Freeport location today.
Location
Hours
Reviews
3.8
280 reviews
5 stars
162
4 stars
32
3 stars
14
2 stars
5
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being professional, courteous, and helpful, with specific mentions of individuals like Darnell and Andrew for their exceptional service.
Reservation Issues
Several customers reported problems with reservations, including not having the reserved vehicle available upon arrival and being informed of changes last minute.
Cleanliness and Maintenance
There were complaints about the cleanliness of vehicles and issues with maintenance, including receiving cars that were not properly cleaned or had mechanical problems.
Mixed Experiences
While some customers had great experiences, others reported feeling disrespected or mistreated, with accusations of poor customer service and even racial profiling.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing unexpected charges and feeling taken advantage of during the rental process.
- FVFrank ValentiNov 5, 20255.0The staff at Enterprise in Freeport, New York are not only extremely professional, but more importantly, they genuinely care about satisfying one’s needs. Not only as a customer myself, but I have also witnessed them dealing with other customers in the same manner. They are all very kind and courteous individuals and they also operate like a well-oiled machine. Enterprise of Freeport is my number one go-to location for all of my rental car needs. I recommend this place to everyone!
- VVViktorOct 29, 20255.0Excellent professional service!!! Absolutely recommend!!! Thanks for everyone who is working here! More thankfully for employee Jordan!!! Viktor Ushakov
- LVLarell VanterpoolOct 29, 20255.0I had great service. I was able to come in about an hour early to pick up my rental, and i was assisted by alyssa who was kind and respectful. Alyssa made the process for me very easy and i would most definitely rent from here again.
- RSRod S.Oct 25, 20255.0The staff at the location was courteous and professional and the overall rental process was fast and easy.
- MRMadeline RivasOct 18, 20251.0They are the worst place to rent yet they don't give any explanations, they make you waste your time arriving at the place and it turns out they won't rent you the car because you don't have a receipt for electricity or gas as if everyone here paid for those services because they don't let you know those things when you make the reservation
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Freeport, NY?
You can rent a wide range of vehicles including cars, vans, luxury cars, and auto rentals to fit your needs.
What are the business hours for Enterprise Rent-A-Car in Freeport?
Monday and Friday, 7:30 AM to 6:00 PM; Tuesday to Thursday, 8:00 AM to 6:00 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sunday.
Where is Enterprise Rent-A-Car located in Freeport?
It is located at 366-368 N. Main Street, Freeport, NY 11520, USA.
How can I make a reservation for a rental car at Enterprise in Freeport?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ny/freeport-24a8.html or call them at +1 516-377-7600.
Does Enterprise Rent-A-Car in Freeport offer airport pick-up services?
Yes, Enterprise provides airport pick-up services for your convenience.
What payment options are accepted at Enterprise Rent-A-Car in Freeport?
They accept American Express, Check, Discover, MasterCard, and Visa.
Are there any discounts available at Enterprise Rent-A-Car in Freeport?
Yes, there are discounts available for active military members.
Can I find auto repair services nearby Enterprise Rent-A-Car?
Yes, Andy's Wheel Repair nearby offers tire and wheel repair and automotive services, which might be helpful if your rental car needs attention.
What nearby places can I visit after picking up a rental car at Enterprise in Freeport?
You might want to visit Martin Luther King Jr. Park for some outdoor relaxation or enjoy a beauty treatment at Margarita Salon nearby.
Is there a convenient location to withdraw cash or exchange currency near Enterprise Rent-A-Car in Freeport?
Yes, the LibertyX Bitcoin ATM nearby offers ATM, financial services, and currency exchange options.