Monro Auto Service and Tire Centers

4.3
344 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
10380 Bennett Road, Fredonia, NY
14063, United States

Hours

Reviews

4.3
344 reviews
5 stars
254
4 stars
30
3 stars
8
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, with several specific mentions of individual employees like Scott and Dustin.

Pricing Concerns

Numerous reviews expressed dissatisfaction with high prices for services, with some customers feeling overcharged for repairs.

Efficiency

Customers frequently noted quick service and timely completion of work, with many appreciating the ability to get in and out promptly.

Quality of Work

Overall, the quality of repairs and services received positive feedback, with many customers stating their issues were resolved effectively.

Communication

Several reviews highlighted good communication regarding service status and pricing, although there were some complaints about miscommunication.
  • DC
    DTSR Climpz
    3 days ago
    4.0
    service was fast but a little more expensive then other shops
  • LL
    Linda Lockhart
    Nov 10, 2025
    5.0
    Scott and his crew are going to give you the same service they would give their own family. Prices are fair, srvice timely and and theres no surprises. If something unexpected arises you'll get a call before any further steps are taken. AND IF the vehicle is not worth the amount of $ it would take to repair it Scott would offer up that information and let you decide if you want to proceed or not. I can appreciate that.
  • PN
    Patti Norton
    Nov 10, 2025
    5.0
    Reliable, honest, knowledgeable and convenient. Third visit for annual checkup and oil change. Easy to schedule and not a long wait.
  • JT
    Jan Tofani
    Nov 7, 2025
    2.0
    Frustrated!!!😣 The appointment was for both our cars which I wrote out years, make and model in the comments section but obviously NO ONE READS! Note my reply to the reminder where I added the info again but NO ONE READS!!! The guy would only inspect one car after bringing both in! Then he couldn’t inspect either because we needed a battery. Now we have to drive both cars back for inspection! More than frustrated and I’m looking for a new mechanic!
  • MD
    Michael Daken
    Nov 1, 2025
    5.0
    Got a nail in my tire late in the day, no spare tire, and Walmart couldn't fit me in for a quick tire plug. Brought it to these fine folks, and they confirmed it could not be fixed safely, all the while my tire was losing 1-2 PSI every couple of minutes. With 30 minutes left till they closed, they told me to go back across the street to Walmart to grab a tire, since they didn't have any on hand that matched my tire size, and bring it back and they'll throw it on the rim for me. So I went and got the tire from Walmart, sped back to Monro, and they stayed late to put it on the rim for me, did it in 10 minutes, and then didn't even charge me for it. I could say they were nice, or had good customer service, but really, it's just that they're obviously good people. A rarity in this world, and they don't know how appreciated they are. I wanted to get 4 new tires soon anyhow and I know exactly where I'll be going to get them now. They got a customer for as long as I live in the Fredonia area!

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.

What are the operating hours of Monro Auto Service and Tire Centers?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.