Monro Auto Service and Tire Centers

4.3
357 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
10380 Bennett Road, Fredonia, NY
14063, United States

Hours

Reviews

4.3
357 reviews
5 stars
263
4 stars
32
3 stars
8
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of Scott and his team providing excellent service.

Efficiency

Several reviews highlighted the quick and efficient service, with many customers noting fast turnaround times for inspections and repairs.

Pricing Concerns

There were multiple complaints about high prices for services, with some customers feeling overcharged for repairs and parts.

Appointment Issues

Some customers expressed frustration with appointment scheduling and communication, indicating that their appointments were not properly recorded or acknowledged.

Quality of Work

While many reviews praised the quality of work, there were also mentions of dissatisfaction regarding specific repairs and the perceived integrity of the service.
  • TD
    Thomas Davis
    Dec 28, 2025
    5.0
    Monro was very professional and courteous. They were able to get the job done Right and quick the first time.
  • TM
    TJ Martin
    Dec 23, 2025
    5.0
    I've been coming to this location for about 5 years now. Scott and Dustin are the two best guys around and will bend over backwards to make sure your vehicle is 100%.
  • SG
    sean green
    Dec 11, 2025
    4.0
    The guys at the shop are awesome as always but your call center sucks. Made the appointment and they never put it in and never sent the confirmation email. How hard is it to take down basic info and input it in to a pc. Just going to waste the gas from now on driving to the shop to make the apartments.
  • JG
    Julia Kolodziej Grissom
    Dec 6, 2025
    1.0
    I don’t appreciate the protocol for having an inquiry answered through the online scheduling service. I had a simple inquiry about in stock tires available for my vehicle and was forced go online, and give all of my personal information before the manager would contact me to inform me that the tires weren’t available. I was forced to schedule an appt for a service that couldn’t be provided, which resulted in me not being able to cancel it. I consider it to be an invasion of privacy. Quote and delivery time for tires exceeded other locations for tires that had to be ordered
  • DG
    Dylan Glue
    Dec 4, 2025
    5.0
    Another great experience with this location. Manager is very knowledgeable and attentive to customer service and professional of his location. Only complaint, got my inspection done and the tech didn't clean the windshield where the new sticker was being placed. Just looks sloppy with old sticker still in place.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.

What are the operating hours of Monro Auto Service and Tire Centers?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.