Goodyear Auto Service

4.4
243 reviews
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Business Details

11110 IRAQI FREEDOM DR, Fort Drum, NY
13602-5302, United States
(315) 773-8025
https://www.goodyearautoservice.com/ftdrum
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About

Auto Repair ShopTire Shop

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Goodyear Auto Service
11110 IRAQI FREEDOM DR, Fort Drum, NY
13602-5302, United States

Hours

Reviews

4.4
243 reviews
5 stars
183
4 stars
23
3 stars
7
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and providing exceptional service, particularly highlighting individuals like Nick and Sam.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, citing instances of being overcharged or feeling that services were not worth the cost.

Service Quality

While many customers reported positive experiences with quick and efficient service, some expressed frustration with delays and unresolved issues after service.

Honesty and Transparency

Customers appreciated the honesty of the staff regarding necessary repairs, with several noting that they were not pressured into unnecessary services.

Facility Conditions

The waiting area was frequently mentioned as clean and comfortable, contributing to a positive overall experience.
  • GW
    Gary Workman
    Nov 4, 2025
    1.0
    Very disappointed with my experience at Goodyear. I brought in wheels with summer tires mounted and a set of winter tires, and simply needed them swapped and balanced. The wheels were already off the car, yet I was charged $155 — more than double what other shops charge for the same job. They also used clip-on weights on the backside of my aftermarket wheels instead of tape weights. Overpriced and not attentive to details — I won’t be back. Edit: I took another set of wheels and tires to Walmart. Same service. Half the cost. Photo of Walmart receipt attached.
  • NK
    Nick Kaforey
    Aug 8, 2025
    5.0
    Good care and honest with there work
  • DW
    Dr. T Wineberner
    Jun 10, 2025
    5.0
    Very friendly and honest service! As part of my service, I asked for an alignment due to the fact Davidson Truck Repair in Watertown, NY said I needed one. They ran their test, showed me the results, and I didn't need one. So instead of taking advantage, they were honest and removed the charge. Store is clean and well kept. We need more honest places like this one. Definitely will return! Note: They dont have a public bathroom, so keep that in mind if waiting while having your car done.
  • CG
    Carlos Garcia
    Jun 7, 2025
    5.0
    Exceptional service. Following a tire rotation at a dealership I noticed an odd noise. The Goodyear team made time late in the afternoon to inspect the vehicle and identified the issue. Highly recommend this Goodyear to anyone and I plan to do all my vehicle services here in the future
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Frequently Asked Questions About Goodyear Auto Service

What are the regular business hours for Goodyear Auto Service in Fort Drum, NY?

Goodyear Auto Service is open Monday through Saturday from 7:00 AM to 6:00 PM, and on Sunday from 9:00 AM to 5:00 PM.

Does Goodyear Auto Service offer in-store pickup services?

Yes, Goodyear Auto Service offers in-store pickup services.