Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Forest Hills, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Forest Hills location today.
Location
Hours
Reviews
4.2
279 reviews
5 stars
196
4 stars
29
3 stars
6
2 stars3
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Cody and Rose for their professionalism and attentiveness.
Car Availability
Several reviews highlighted issues with car availability, including instances where customers arrived to find no cars available despite having reservations.
Cleanliness and Maintenance
Feedback indicated mixed experiences regarding the cleanliness and maintenance of the rental cars, with some customers receiving dirty or poorly maintained vehicles.
Efficiency
Customers appreciated the quick check-in and check-out processes, noting minimal wait times at the Forest Hills location.
Mixed Experiences
While many reviews were positive, there were notable complaints about unprofessional behavior from some staff and negative experiences that detracted from overall satisfaction.
- DLDao LeeNov 8, 20255.0I‘ve rented the cars with different companies in various locations, but this one offers the best service so far. Renee was very helpful and nice. The process was very smooth.
- SMSandra MoyaOct 28, 20255.0I love to get a car rental from Enterprise because they have great cars and great costumer Service, especially the Forest Hills Office! The staff there is top notch!
- APAfshin ParsiOct 23, 20255.0They were wonderfull helping me switch the first car which had a problem with a much better car. They were pleasant, helpful and fast. They picked me up and they allow me to drop the rental at body shop vs their location. Thank you !!!
- GMGabriela MacielOct 18, 20255.0I don't understand some of these bad reviews because my experience was extremely favorable. Cody was very nice, professional and helpful. He answered all my questions and addressed any concern I had. I think folks should treat others the way they want to be treated and then things will go smoothly.
- RAraymond allyOct 14, 20255.0Excellent on site personal service. Seemless transition to getting my vehicle with minimum wait time. Online booking was great but capturing online pricing promotions in my order was not.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Forest Hills, NY?
Enterprise Rent-A-Car is located at 11201 Queens Blvd, Forest Hills, NY 11375.
What are the operating hours of Enterprise Rent-A-Car in Forest Hills?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Which types of vehicles can I rent from Enterprise Rent-A-Car in Forest Hills?
You can rent a wide range of vehicles including cars, vans, luxury cars, and other auto rentals.
What payment options are accepted at Enterprise Rent-A-Car in Forest Hills?
Enterprise accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Forest Hills offer any discounts or special programs?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Forest Hills?
Reservations can be made online at enterprise.com or by visiting their reservation page for the Forest Hills location.
What languages are spoken at Enterprise Rent-A-Car in Forest Hills?
English is spoken at this Enterprise Rent-A-Car location.
Which nearby places can I visit before or after renting a car from Enterprise Rent-A-Car in Forest Hills?
You can visit attractions such as The Warwick (a landmark and historical building), Flushing Meadows-Corona Park Conservancy, or enjoy a meal at Keuka Kafe, a nearby wine bar.
Are there any nearby healthcare facilities close to Enterprise Rent-A-Car in Forest Hills?
Yes, there are several nearby medical centers such as NewYork-Presbyterian Medical Group Queens Breast Center, Pinnacle Medical & Dental Pavilion, and Forest Hills Plastic Surgery.
What nearby transit or parking options can help me find Enterprise Rent-A-Car in Forest Hills?
Nearby Zipcar 75 Ave & Queens Blvd (Sylvan) parking is available, which may help you find the Enterprise location easily.