Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Forest Hills, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Forest Hills location today.
Location
Hours
Reviews
4.1
287 reviews
5 stars
199
4 stars
30
3 stars
6
2 stars4
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted unprofessional behavior and poor communication.
Vehicle Condition
Numerous customers reported issues with vehicle maintenance, including dirty cars and mechanical problems, leading to dissatisfaction.
Reservation Issues
Several customers experienced problems with reservations, including not having the reserved vehicle available and long wait times for pickup.
Positive Experiences
Despite negative feedback, many customers shared positive experiences, particularly with specific staff members who provided excellent service.
- EAErika Arroyo2 days ago5.0I had a great experience with Enterprise. The staff was very nice, welcoming, and extremely helpful from start to finish. They took the time to answer all of my questions and made the rental process smooth and stress-free. Renee was especially wonderful—she was very informative and patient in explaining everything regarding the rental car, which I truly appreciated. Overall, excellent customer service. I would definitely recommend this location and will be using Enterprise again in the future.
- NDNina DavidovaJan 1, 20262.0We arrived to pick up a compact all wheel drive unit and ended up with a two wheel large minivan that landed us indoors for two of the five rental days due to the snow storm. For driving in NY we were looking for a compact car that would be easier to navigate NYC with the narrow roads and endless traffic. Nobody contacted us to notify us of an available unit as they had promised! Very misleading to book a certain car at a certain price and have a completely different unit available for pick up.
- GPGrayson PettyDec 31, 20251.0I paid $820 for an SUV that ended up having a broken windshield washer nozzle and a ripped wiper blade. I was in a bad storm and couldn’t see out the windshield due to not being able to use the washer fluid and wiper. I tried to clear it myself for 20 minutes in freezing temps. We had to stop every 20-30 minutes to manually clear the windshield. Sometimes in areas that had a shoulder not wide enough for a car, as Semi’s were going past me at 40-60mph. A 14hr trip turned into a 19 hr trip. I was told my charges would be paused until I received a call from the manager. 3 days later, no call and charges have posted. We also had a nonstop warning from the rear trunk latch and sensors that randomly would not work and flash for hours on the dash. While driving we called enterprise and asked for help but due to the holiday and being late on a Friday, they couldn’t offer us anything. It was a miserable, scary experience. Do not rent from here, they don’t take care of their vehicles!
- IRIgor RafailovDec 30, 20251.0Poor customer service
- ACAlisa CortinaDec 26, 20255.0Great place for a last minute holiday rental! Howie and Jorge were so sweet and helpful, I’ll definitely be back next time I need a car!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Forest Hills, NY?
Enterprise Rent-A-Car is located at 11201 Queens Blvd, Forest Hills, NY 11375.
What are the operating hours of Enterprise Rent-A-Car in Forest Hills?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Which types of vehicles can I rent from Enterprise Rent-A-Car in Forest Hills?
You can rent a wide range of vehicles including cars, vans, luxury cars, and other auto rentals.
What payment options are accepted at Enterprise Rent-A-Car in Forest Hills?
Enterprise accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Forest Hills offer any discounts or special programs?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Forest Hills?
Reservations can be made online at enterprise.com or by visiting their reservation page for the Forest Hills location.
What languages are spoken at Enterprise Rent-A-Car in Forest Hills?
English is spoken at this Enterprise Rent-A-Car location.
Which nearby places can I visit before or after renting a car from Enterprise Rent-A-Car in Forest Hills?
You can visit attractions such as The Warwick (a landmark and historical building), Flushing Meadows-Corona Park Conservancy, or enjoy a meal at Keuka Kafe, a nearby wine bar.
Are there any nearby healthcare facilities close to Enterprise Rent-A-Car in Forest Hills?
Yes, there are several nearby medical centers such as NewYork-Presbyterian Medical Group Queens Breast Center, Pinnacle Medical & Dental Pavilion, and Forest Hills Plastic Surgery.
What nearby transit or parking options can help me find Enterprise Rent-A-Car in Forest Hills?
Nearby Zipcar 75 Ave & Queens Blvd (Sylvan) parking is available, which may help you find the Enterprise location easily.