AutoZone Auto Parts

4.2
208 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone State Rt 96 in Farmington, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Farmington, NY or call us at (585) 924-0685.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6081 State Route 96, Farmington, NY
14425, United States

Hours

Reviews

4.2
208 reviews
5 stars
125
4 stars
41
3 stars
17
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many employees are praised for being helpful and knowledgeable, some customers report rude or unprofessional behavior from certain staff members.

Product Availability

Customers appreciate the wide selection of parts available, although some express frustration when specific items are out of stock or when orders are incorrect.

Warranty Issues

Several reviews highlight dissatisfaction with the handling of warranty claims, particularly regarding battery replacements, leading to frustration among customers.

Helpful Staff

Many customers commend specific employees for their exceptional assistance, indicating that individual staff members can significantly enhance the shopping experience.

Store Environment

The store is generally seen as a convenient place for auto parts, but some customers mention issues with cleanliness and organization.
  • PR
    Phranke Rivera
    Nov 29, 2025
    5.0
    Very helpful found my break pads I need
  • KE
    Kristopher Ellis
    Nov 13, 2025
    5.0
    Needed a battery replaced and service was tremendous. Thank you very much!
  • EM
    Elizabeth Mayo
    Oct 24, 2025
    2.0
    UPDATE: Went back for the 3rd time on the weekend. Weekend manager was far more helpful than who we had dealt with during the week and was able to get another battery under warranty. Incredibly frustrated with the service received at this location. They refuse to honor the 3 year warranty on my battery purchased here despite it being less than 2 years old. My car has died twice in the last week with both AAA and a mechanic shop stating it was a battery problem. Have attempted taking the battery in twice to receive a new one but they state it is testing fine even though I have needed to have my car towed because of the bad battery. Not to mention I am 8 months pregnant and have now been stranded twice due to this problem that I have tried to resolve by utilizing my battery warranty through them.
  • BS
    Brittany Schaertl
    Oct 22, 2025
    5.0
    Junior IS THE BEST!!!!! I just moved to the area & have already needed car stuff twice & each time I have stopped by here & been lucky enough to have junior help me!!! He even went out of his way to make sure my wipers were installed & working perfectly today. I honestly hate dealing w anything other than driving my car so I cant express enough how grateful, helpful & just AMAZING it is to be able to stop somewhere on my way home & know there's someone as awesome as Junior to help me out!! As long as he's here ill continue to make this my stop for all my car needs!!! THANKS JUNIOR UR THE MAN!!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Farmington, NY?

The store is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday 7:30 AM to 8:00 PM, and Sunday 8:30 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup services?

Yes, AutoZone provides in-store pickup, allowing you to order online and pick up parts at the Farmington location.