AutoZone Auto Parts

4.2
209 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone State Rt 96 in Farmington, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Farmington, NY or call us at (585) 924-0685.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6081 State Route 96, Farmington, NY
14425, United States

Hours

Reviews

4.2
209 reviews
5 stars
124
4 stars
43
3 stars
17
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many employees are praised for being helpful and friendly, some customers report rude behavior from certain staff members.

Product Availability

Customers appreciate the wide selection of parts available, but some express frustration when specific items are out of stock or when orders are incorrect.

Warranty Issues

Several customers experienced difficulties with warranty claims, particularly regarding battery replacements, leading to frustration and dissatisfaction.

Helpful Staff

Many reviews highlight the helpfulness and knowledge of staff members, with specific employees receiving commendations for their assistance.

Store Experience

The overall store experience varies; while some customers report quick and efficient service, others mention long wait times and issues with store management.
  • KE
    Kristopher Ellis
    Nov 13, 2025
    5.0
    Needed a battery replaced and service was tremendous. Thank you very much!
  • EM
    Elizabeth Mayo
    Oct 24, 2025
    1.0
    Incredibly frustrated with the service received at this location. They refuse to honor the 3 year warranty on my battery purchased here despite it being less than 2 years old. My car has died twice in the last week with both AAA and a mechanic shop stating it was a battery problem. Have attempted taking the battery in twice to receive a new one but they state it is testing fine even though I have needed to have my car towed because of the bad battery. Not to mention I am 8 months pregnant and have now been stranded twice due to this problem that I have tried to resolve by utilizing my battery warranty through them.
  • BS
    Brittany Schaertl
    Oct 22, 2025
    5.0
    Junior IS THE BEST!!!!! I just moved to the area & have already needed car stuff twice & each time I have stopped by here & been lucky enough to have junior help me!!! He even went out of his way to make sure my wipers were installed & working perfectly today. I honestly hate dealing w anything other than driving my car so I cant express enough how grateful, helpful & just AMAZING it is to be able to stop somewhere on my way home & know there's someone as awesome as Junior to help me out!! As long as he's here ill continue to make this my stop for all my car needs!!! THANKS JUNIOR UR THE MAN!!!!
  • TG
    Tim Griffin
    Mar 7, 2025
    5.0
    Very helpful folks but keep your receipt for easy returns.
  • MW
    Matthew Wilder
    Oct 1, 2021
    5.0
    This Autozone was by far the best one I have ever been to! I blew a transmission line on my way home at 8:30 at night(109 miles from home) and they let me leave the truck for 2 days while I got a friends to come back and help me with the vehicle. They let us barrow some tools they had and was exceedingly helpful with everything. Let us dirty the bathrooms and the parking lot while we messed with the truck for 5 hours! This was the absolute best experience I've ever had at an autozone!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Farmington, NY?

The store is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday 7:30 AM to 8:00 PM, and Sunday 8:30 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup services?

Yes, AutoZone provides in-store pickup, allowing you to order online and pick up parts at the Farmington location.