Enterprise Rent-A-Car

4.1
311 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Farmingdale, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Farmingdale location today.

Location

Enterprise Rent-A-Car
220 Fulton St, Farmingdale, NY
11735, United States

Hours

Reviews

4.1
311 reviews
5 stars
218
4 stars
19
3 stars
10
2 stars
9
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the staff, particularly highlighting individuals like Kaitlyn, Bella, and Takara for their outstanding service.

Rental Process

The rental process was reported as quick and efficient by several customers, with many appreciating the ease of online reservations and fast pick-up and drop-off.

Pricing Issues

Numerous reviews mentioned concerns about hidden fees and deceptive pricing practices, leading to dissatisfaction among customers who felt misled.

Vehicle Quality

Some customers expressed disappointment with the condition of the vehicles, citing issues such as cleanliness and maintenance problems.

Inconsistent Experiences

While many had positive experiences, a significant number of reviews reflected negative interactions, particularly regarding management and customer service during disputes.
  • JJ
    Joseph Cione Jr
    4 days ago
    1.0
    THE WORST CUSTOMER SERVICE EVER ENCOUNTERED in 55 yrs being alive
  • KS
    Kristal Sorto
    4 days ago
    1.0
    This guy's service is terrible, especially since he has a broken-down car with no brakes. The service itself is fine.
  • PB
    patrick brennan
    Nov 13, 2025
    5.0
    I recently had to get a rental while my car was in the shop after getting rear-ended by some absolute goober. For the second time this year. Needless to say I was not thrilled about the whole situation. Now despite my foul mood/frustration with the general situation, I quickly found my spirits lifted after being picked up from the body shop by the lovely Macy! She was super kind & empathetic, and went above and beyond to make sure that all my needs were met. I cannot express enough how she single-handedly "fixed" my day. Macy needs a promotion/raise/fat holiday bonus FOR REAL! Thanks again for everything! Patrick 🍀 ps: Kaitlyn was also very warm and helpful, thank you Kaitlyn! 🌟🌟🌟🌟🌟
  • SS
    suliaman saleem
    Oct 28, 2025
    5.0
    Recently rented a car from Enterprise and I was really happy with their helpful staff speedy process. We will definitely go back there for our next rental needs!
  • AH
    Anthony Horvath
    Oct 14, 2025
    1.0
    What an absolute headache it has been renting with Enterprise. First when I received the rental car I opted into using their gas since I was told it was $2.35 per gallon upon return, which was great. What I wasn’t told was that they charge you the value of a full tank and the $2.35 price point which I was told did not include tax. Absolutely crazy that they can be so deceptive on pricing! Next I had to use the rental to go through toll roads, which shouldn’t have been a problem because there was an EZ Pass. Again what they don’t tell you is their EZ pass doesn’t receive the discounted tolls for actually using the EZ pass, so you are charged the cash toll amount. Furthermore, even though you use an EZ pass which should automatically be recorded, Enterprise “waits for the toll to be reported from the toll authority and you can be charged anywhere between 2-8 weeks or even up to a year after going through the toll”, as per Enterprises customer service line. This company should be ashamed of it’s unfaithful nickel and diming practices. Last time I will ever use them.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Farmingdale, NY?

You can rent a wide range of vehicles including cars, vans, and luxury cars at our Farmingdale location.

Where is Enterprise Rent-A-Car located in Farmingdale?

Our Farmingdale location is at 220 Fulton St, Farmingdale, NY 11735.