Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
7275 Pittsford Palmyra Road, Fairport, NY
14450, United States
Hours
Reviews
4.1
324 reviews
5 stars
231
4 stars
19
3 stars
7
2 stars
9
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting the efforts of managers like Kevin and Chris.
Service Quality
While some customers reported positive experiences with timely and efficient service, others expressed concerns about poor workmanship and unnecessary upselling.
Appointment Issues
Several reviews mentioned problems with honoring appointments, including long wait times and services not being completed as scheduled.
Trustworthiness
There were mixed feelings about trust, with some customers feeling confident in the honesty of the staff, while others accused the business of overdiagnosing issues and upselling unnecessary services.
Facility Condition
The facility received positive remarks for cleanliness and organization, contributing to a pleasant customer experience.
- JPJackie ParkesNov 25, 20255.0Kevin is a treasure as it relates to customer service. He was attentive, provided education made me feel comfortable throughout the entire process of fixing my wheel bearings issue.
- JPJonathan PaganelliNov 24, 20255.0This place was great, they treated me with respect, was honist, put the car on the rack no charge for me and the person that was waiting, was concerned for saftey standards inspected my truck. Not many shops out there with integrety, I am thankful I met the guys at the shop.
- JJJillNov 19, 20255.0I highly recommend Monro. They were so kind, efficient, and helped me in a difficult situation where I needed a tire quickly to drive back to Ohio. I could not have had better service and customer support. Thank you so much.
- YPYvonne PohlsonNov 13, 20255.0Relatively fast service. I had 11 am appointment and I had to wait for my car. They were able to take my car about 1/2 hour before I got there which I felt was very good with all the clients they are serving as I have also had to wait much konger before. Mechanic and person at front desk were very friendly and informed me that I may need new brake pads in 3-6 months - which was great. Other places that do inspections try to get more work out of it and try to get you to get more serviced immediately so since they didn’t try to sell me other services I feel they were sincere and trustworthy. For this reason I kept it at 5 stars even though I had to wait 30 minutes before my car was started on - the wait is minor but trustworthiness is major and I felt good about bringing it there.
- BGB GrayNov 6, 20251.0Nice deceptive spam mail advertisement that tries to scare people into thinking they are going to get fined if they dont use you to get inspected. Cut this scare tactic garbage out. Btw, I wont ever be using you guys because of this now.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What types of automotive services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. They also offer check engine services and specialize in tire changes with brands like Goodyear and Cooper.
What are the operating hours of Monro Auto Service and Tire Centers?
The service center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
Monro Auto Service and Tire Centers is located at 7275 Pittsford Palmyra Road, Fairport, NY 14450, USA.
How can I contact Monro Auto Service and Tire Centers?
You can reach Monro Auto Service and Tire Centers by phone at +1 585-223-9030.
Which tire brands are available at Monro Auto Service and Tire Centers?
They offer tire changes with top-quality brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
Can you recommend nearby food options to visit before or after a service at Monro?
Near Monro, you can visit Golden Phoenix for Chinese cuisine, Chakara Sushi & Bar for Japanese sushi, or J & L's Pizza Korner for pizza and sandwiches.
Are there any nearby places for car care that I can consider besides Monro?
Yes, Firestone Complete Auto Care is nearby, offering additional tire and automotive services.
What nearby businesses can assist with home improvement near Monro?
Four Seasons Sunrooms offers window supplies, and ANCO Builders along with Fitch Construction provide contractor and construction services close by.
Is there a nearby place to get my car washed after service at Monro?
Classy Chassy Car Wash, located nearby, provides car washing and auto detailing services.
What is the website for Monro Auto Service and Tire Centers in Fairport?
You can visit their website at https://locations.monro.com/ny/fairport/7275-pittsford-palmyra-road