Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Us Route 11 in Evans Mills, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Evans Mills, NY or call us at (315) 629-4371.
Mixed experiences with staff; some employees provided excellent service while others were reported as rude or unhelpful.
Product Availability
Customers noted a lack of stock on certain items, leading to multiple trips for correct parts.
Pricing Concerns
Many reviews mentioned high prices compared to competitors, with some customers suggesting to check online or other stores for better deals.
Staff Knowledge
While some staff were praised for their knowledge and helpfulness, others were criticized for being uninformative or condescending.
Overall Experience
Overall, customers had a mix of positive and negative experiences, with some expressing loyalty due to helpful staff and others vowing not to return.
PF
P F
Oct 19, 2025
3.0
The reason I give this store a 3, is simply because of Christopher. His short king energy was pretty unhelpful, I asked for help and he basically ignored me. Customer service is pretty important. The others were pretty nice tho, that’s why is a 3.
BB
Bob
Sep 23, 2025
5.0
Last week with my faithful putty knife, I scraped clean the Shell corp. bearing grease from a 25lb metal bucket . I loaded the grease gun with the last of an inherited supply that had seemed endless. On Sunday, 21Sep2025, I found myself shopping for Grease in Autozone, Evans Mills. At 70 years old I was shopping for bearing grease for the first time in my life. I was looking for a 3 or five pound tin. There were only a few choices in 1lb cans?? I didn’t really notice the candy rack of Grease-n-Tubes.
David was working that afternoon. He must have recognized my befuddlement. He patiently walked me thru the ins & outs of grease in a tube. And, that the tubes should fit fine in the somewhat vintage grease guns.
His attention & courtesy are appreciated.
MA
Mason Adams
Jul 7, 2023
1.0
Went to buy a fuse and accidentally got the wrong one. Did not install the fuse just opened it. Assistant store manager would not let me return it. I then tried to get the correct fuse that showed in stock online and the assistant store manager then only checked the shelfs and would not check the system or the back even though online showed in stock will not use this store again.
WM
William McSorley
Mar 12, 2021
5.0
Very nice counter lady and very knowledgeable thanks