Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning ServiceOil Change Service StationCar Inspection Station
Scruggs Auto was founded by Richard Scruggs in 1981 in Tonawanda, NY. They have spent the last 20 plus years being a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of Williamsville and the surrounding areas.
Location
Hours
Reviews
4.8
611 reviews
5 stars
551
4 stars
24
3 stars8
2 stars6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, highlighting their clear communication and willingness to assist.
Efficiency
Many reviews noted quick service and efficient turnaround times for repairs and inspections.
Transparency
Customers appreciated the detailed explanations of repairs needed, including visual aids like pictures in reports.
Pricing
While some found prices reasonable, others felt certain services were on the higher side, leading to mixed opinions on value.
Honesty
Several customers commended the shop for its integrity and honesty in diagnosing issues without upselling unnecessary services.
- KSKen Stewart3 days ago5.0Took care of my Truck in a complete and timely fashion, Will be back
- SCSteve Castrogiovanni3 days ago5.0Neil and the rest over at Scruggs are first class all the way. They jump right on the problem, will not only tell you what’s in need of fixing but will send pics and explanations. Although not the least expensive auto shop but they are the best.
- NDNancy DaviesNov 14, 20255.0Amazing service!
- IKIan KrausNov 10, 20255.0I had a great experience at Scruggs. They helped me diagnose an Evap leak after trying to fix it myself. Very polite, helpful and knowledgeable. Did not try to sell me anything unnecessary. I will be coming back to Scruggs for my future auto care needs.
- JJJeff JohnsonOct 13, 20255.0Really appreciate the team at Scruggs Automotive. Was debating on whether to keep vehicle or not. Patrick was extremely thorough and explained everything and answered all my questions. From scheduling to checking out with Isabelle who again reviewed my services. I highly recommend them. Thanks for your advice and assistance!!
Frequently Asked Questions About Scruggs Automotive Repair
Where is Scruggs Automotive Repair located?
Scruggs Automotive Repair is located at 6440 Seneca Street, Elma, NY 14059, United States.
What are the operating hours for Scruggs Automotive Repair?
Scruggs Automotive Repair is open Monday through Thursday from 7:00 AM to 6:00 PM and closed on Fridays, Saturdays, and Sundays.
How can I contact Scruggs Automotive Repair for service inquiries or appointments?
You can contact Scruggs Automotive Repair by phone at +1 716-652-2424 or schedule an appointment online at https://scruggsauto.com/schedule/.
What types of automotive services does Scruggs Automotive Repair offer?
Scruggs Automotive Repair offers a wide range of services including brake repair, auto air conditioning service, oil changes, car inspections, auto electrical service, wheel alignment, mechanic services, and auto tune-ups.
When was Scruggs Automotive Repair established and what is its history?
Scruggs Automotive Repair was founded in 1981 by Richard Scruggs and has been a family-owned business for over 20 years, serving Williamsville and surrounding areas with honest and professional automotive repair and maintenance.
Where can I find more information about Scruggs Automotive Repair online?
More information about Scruggs Automotive Repair can be found on their website at https://scruggsauto.com/elma/.
Are there any nearby places where I can visit before or after my appointment at Scruggs Automotive Repair?
Nearby you can visit St Vincent De Paul Church, which offers a peaceful environment for reflection. There are also dining options like TSG BBQ and Montemaggiore Italian Restaurant if you'd like to enjoy a meal.
Is there a beauty salon close to Scruggs Automotive Repair where I can get a haircut or spa service?
Yes, Anna's Beauty & Barbershop is nearby, offering barber, beauty salon, and spa services, convenient for a visit around your automotive appointment.
Are there alternative automotive services or car dealers near Scruggs Automotive Repair?
Yes, options nearby include King’s Automotive Sales & Service for auto body and car sales, Aurora Car Care & RV Center for automotive and recreational vehicle needs, and Affordable Fabrication & Speed for car dealership and automotive dealer services.
What other community services are available near Scruggs Automotive Repair?
Near Scruggs Automotive Repair, you can find the United States Postal Service for mailing needs, the Spring Brook Fire Department for emergency services, and WNY Spine and Sport Chiropractic for health and wellness care.