Mavis Discount Tire

4.6
1177 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Eastchester .

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Discount Tire
345 White Plains Rd., Eastchester, NY
10709, United States

Hours

Reviews

4.6
1,177 reviews
5 stars
1,026
4 stars
46
3 stars
14
2 stars
11
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Evans, Nick, and Danny.

Efficiency

Several reviews highlighted the quick service provided, with many customers noting fast turnaround times for tire repairs and oil changes.

Communication

While most reviews appreciated clear communication, some customers expressed concerns about a lack of transparency regarding service delays and issues.

Mixed Experiences

While many customers had positive experiences, a few reported dissatisfaction with service quality and management, particularly regarding delays and unresolved issues.
  • FP
    Frank Puzzo
    2 days ago
    5.0
    Been using Mavis in Eastchester for various services over the past 6 months. They are very quick and honest. Pricing is fair and competitive. Had a second tire leaking in the last 4 wks. For the 2nd one, they quickly identified the issue and patched it within 30 min and comped the fix. Will continue to do business with them and highly recommend.
  • JM
    John Meyer
    Jan 3, 2026
    5.0
    Echoing many others, I have never had such a cordial, professional experience at an auto shop. Everyone was lovely, and they fit me in on (very) short notice.
  • CM
    Christine Rodriguez Mejia
    Dec 23, 2025
    5.0
    Great service! I dropped off my car unexpectedly after getting a flat. The staff was pleasant and they patched up my flat free of charge. They were very accommodating.
  • TT
    Tasha
    Dec 22, 2025
    5.0
    Called in to get a few quotes on some work I needed to be done. The interaction with the young man who answered the phone, Nicholas, was very pleasant. He was extremely patient with me, even though I asked many questions that probably seemed ridiculous to him, but it didn’t matter, he just did his job. Helpful, great personality and knowledgeable. If anyone has any questions, be sure to ask for Nicholas when you call. He will take care of you.
  • AA
    Ashley
    Dec 14, 2025
    1.0
    The lack of transparency and communication at this location is ridiculous. I had a 12:00 PM appointment. Although I arrived about 15 minutes late, I was still given an estimated completion time of 2–3 hours. At 2:33 PM, I received a call stating my car was ready. I arrived at 3:00 PM, paid, and then saw my car was still on the lift with no tires installed. I was told to wait. I came back an hour later only to find my car still on the lift with no tires. At that point, I was informed that the tires I ordered were the wrong size for my vehicle. This means my car sat there for over four hours while other vehicles were worked on, all because a basic check wasn’t done at the start of the job. The tire size should have been verified within minutes of pulling my car in — not hours later after wasting my entire afternoon. The entire situation was extremely disorganized. While waiting, I witnessed multiple other customers complaining about delays and service issues. I also notice the owner is very active responding to Google reviews. Perhaps that time would be better spent ensuring the stores are properly managed and customers are not left waiting for hours due to avoidable errors. If you’re a first-time customer, I would not recommend this location. It appears long-standing customers may be prioritized, but new customers are clearly not. And if I experience any issues with my tires or vehicle after today, I have serious concerns it will be due to the rushed work done at the end to recover from their own mistake.

Frequently Asked Questions About Mavis Discount Tire

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.