Our mission and top priority is to be our customers’ best business partner by consistently providing quality products backed by superior service.
We will continuously strive to provide our employees with ongoing training programs, personnel empowerment, and incorporate a team building, proactive philosophy into our daily efforts.
At Tracey Road Equipment total customer satisfaction is our number one priority and can only be achieved through dedication and commitment to excellence. Anyone who comes in contact with our people, products, or services will receive a professional and timely response – the Tracey personal touch.
At Tracey, quality is job number one.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.