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Safelite AutoGlass

4.7
(341 reviews)

Business Details

7265 Northern Blvd, East Syracuse, NY
13057, United States
(888) 843-2798
https://www.safelite.com/stores/East-Syracuse

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the East Syracuse area, turn to Safelite AutoGlass . Those in central East Syracuse or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 7265 Northern Blvd, Safelite AutoGlass East Syracuse repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
7265 Northern Blvd, East Syracuse, NY
13057, United States

Hours

Reviews

4.7
341 reviews
5 stars
304
4 stars
11
3 stars
5
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Customers frequently praised the quick turnaround time for windshield replacements, often completed in under an hour.

Customer Service

The staff and technicians were consistently described as friendly, professional, and communicative, enhancing the overall customer experience.

Communication

Many reviews highlighted the effective communication throughout the process, including appointment confirmations and updates on service progress.

Quality of Work

Overall, customers expressed satisfaction with the quality of the windshield replacements and the professionalism of the technicians.

Scheduling Issues

Some customers reported issues with appointment cancellations and rescheduling, indicating a need for improvement in this area.
  • CC
    Corene Carter
    Feb 24, 2026
    5.0
    They get you in quick, and their technicians truly know their craft. They reach out before arrival and keep you informed. Most importantly, they are in and out before you can blink twice.
  • ZP
    Zachary Purdy
    Feb 23, 2026
    1.0
    Cancelled my appointment the first time because they broke my replacement glass, cancelled again the next week because the weather got “too cold” it was 34 degrees outside… cancelled my 3rd appointment again because it was too cold, told me I can come drop it off, and then when I said I can they proceed to say they cant get me in today even though Its still within my scheduled appointment time… hopefully they actually replace my windshield this friday as Ive already paid $900 out of pocket to wait for 4 weeks of back and forth non sense. The people are nice but the place needs to get it together or something.
  • N
    Nick Bowman 包尼克
    Feb 7, 2026
    5.0
    They were incredibly communicative kept me very posted about the entire process. Booking online was simple, and day of communication was mostly handled through text and phone. By far, this is one of the easiest home-based repairs I've ever had to schedule. Pricing was fair, and the service was quick.
  • MS
    Mike Sheats
    Feb 7, 2026
    5.0
    I’m not saying my windshield was bad before, but I was basically navigating via sonar and "vibes." Since it was "frozen tundra" degrees outside, I opted for the shop service—and I’m glad I did. I barely had time to get comfortable before they were calling my name. The replacement took exactly 30 minutes. I’ve spent more time looking for a matching pair of socks in the morning. These folks work with the precision and speed of a professional pit crew, but with much better customer service. The Highlights: Olympic Speed: 30 minutes flat. I didn't even have time to finish a single podcast episode. The "Warm Bay" Advantage: My car stayed warm, I stayed warm, and the glass actually had a chance to set without turning into an ice cube. 4K Vision: The world is suddenly in high-def. I can see potholes now! My suspension is sending a thank-you note as we speak. Pro Vibes: Efficient, professional, and clearly masters of the "half-hour hustle." If you value your time (and your toes), go to the shop. They’ll have you back on the road before you can even figure out the guest Wi-Fi password.
  • KM
    Karen Muldowney
    Jan 31, 2026
    5.0
    Everyone was extremely polite and friendly. I got a brand new windshield at their office. They offered me free bottled water. They noticed I was writing a letter on my lap and brought me a rolling table for my comfort. They saw that I had a new pair of wiper blades in my truck that I had purchased elsewhere and they put them on for me, for no charge, without me even asking them to!!!!! I will definitely use them again if I need them in the future and I would highly recommend them to anyone who needs them! Safelite should be very proud of their employees. Thank you so much!!!

Brand Certified Facts from Safelite AutoGlass

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Certified March 01, 2026Yext Knowledge Graph
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