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Monro Auto Service and Tire Centers

4.1
(275 reviews)

Business Details

6477 Basile Rowe, East Syracuse, NY
13057, United States
(315) 432-8982
https://locations.monro.com/ny/east-syracuse/6477-basile-rowe

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
6477 Basile Rowe, East Syracuse, NY
13057, United States

Hours

Reviews

4.1
275 reviews
5 stars
194
4 stars
22
3 stars
9
2 stars
4
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting excellent service experiences.

Trustworthiness

Several reviews expressed concerns about being overcharged or receiving unnecessary repairs, leading to a perception of dishonesty.

Efficiency

Customers appreciated the quick service and ability to handle repairs promptly, although some reported long wait times despite having appointments.

Mixed Experiences

While some customers had positive experiences, others reported significant issues, including poor communication and dissatisfaction with service quality.
  • EC
    Eric Clark
    6 days ago
    5.0
    Great group of guys, very professional and they get you in and out. Can't say much more than I will return for next oil change.
  • CA
    Cny Auto
    Feb 9, 2026
    4.0
    Friendly. Fairly fast
  • KW
    kay white
    Jan 18, 2026
    5.0
    The service was excellent. Easy to schedule, accommodating, asked pertinent questions. My car has been fine since visit. Team is very friendly , they do quality work.
  • PS
    Peter Seaton
    Jan 14, 2026
    3.0
    I had a tire issue and they fixed it. The but is: they didn’t fix the tire light that is still on. I want to have them fix the problem with the light coming on. I hope they will make this right.
  • RS
    Robert Smith
    Jan 10, 2026
    1.0
    These workers have to be slow. I came to this shop & presented my issue with my vehicle. They then told me it would be $125 for a DIAGNOSTIC. I then asked what do yall do for the diagnostic that would justify it costing that much. They looked me right in the face & said all they were doing was plugging in the OBD scanner that’s it. I don’t usually do these type of places but since I was traveling with a lack of options I figured why not. Now I know better

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

They provide comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services.

Which tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Brand Certified Facts from Monro Auto Service and Tire Centers

This information is certified by Monro Auto Service and Tire Centers and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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