Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
6477 Basile Rowe, East Syracuse, NY
13057, United States
Hours
Reviews
4.1
270 reviews
5 stars
191
4 stars
21
3 stars
8
2 stars4
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly and helpful service, with specific mentions of quick responses and attentiveness.
Trustworthiness
Several reviews expressed concerns about the honesty of the service, with claims of unnecessary repairs and high prices, leading to a lack of trust among some customers.
Efficiency
Customers appreciated the quick turnaround times for services like tire changes and inspections, although some reported delays despite having appointments.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about poor service, rude staff, and feeling taken advantage of, indicating inconsistency in service quality.
- RSRobert Smith3 days ago1.0These workers have to be slow. I came to this shop & presented my issue with my vehicle. They then told me it would be $125 for a DIAGNOSTIC. I then asked what do yall do for the diagnostic that would justify it costing that much. They looked me right in the face & said all they were doing was plugging in the OBD scanner that’s it. I don’t usually do these type of places but since I was traveling with a lack of options I figured why not. Now I know better
- KCKathy CDec 22, 20255.0Was able to get me in right away. Fixed the tire and was out in 20 minute. Great customer service.
- CGCamden GrayDec 15, 20255.0James and his crew did a fantastic job and had amazing customer service. 10/10 place to come too
- LTLosang TendrolDec 5, 20255.0We came in on a freezing cold night with a leaking tire nozzle. John and his staff resolved the problem quickly, we didn’t have to wait. We appreciate his excellent service and generosity.
- PTP TDec 5, 20255.0Excellent service and a five-star experience. We arrived here facing a tire issue that took us quite a while to sort out, but the customer care and service were outstanding. John was especially helpful throughout.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What types of automotive services does Monro Auto Service and Tire Centers offer?
They provide comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services.
Which tire brands are available at Monro Auto Service and Tire Centers?
They specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Monro Auto Service and Tire Centers in East Syracuse?
They are open Monday through Friday from 7:30 AM to 7:00 PM, and on Saturday from 7:30 AM to 6:00 PM. They are closed on Sundays.
Where is Monro Auto Service and Tire Centers located in East Syracuse?
The center is located at 6477 Basile Rowe, East Syracuse, NY 13057, USA.
How can I contact Monro Auto Service and Tire Centers for appointments or inquiries?
You can reach them by phone at +1 315-432-8982.
Are there any nearby automotive-related businesses to Monro Auto Service and Tire Centers?
Nearby automotive businesses include Monro Muffler Brake & Service and Napa Auto Parts, which can complement your car maintenance and repairs while visiting.
What nearby places can I visit if I'm in the area of Monro Auto Service and Tire Centers?
You can check out Breakout Games - Syracuse for entertainment, or enjoy dining at nearby restaurants like Mi Rancho, Rico's, and Vito's Ristorante.
Is there a nearby gas station or convenience store near Monro Auto Service and Tire Centers?
Yes, Kwik Fill is nearby and offers gas, convenience store items, and a liquor store.
Are there any fitness or recreational facilities near Monro Auto Service and Tire Centers?
Nearby options include Water's Edge Martial Arts for martial arts and fitness training, and Crossfit Loup for gym and sports activities.
Does Monro Auto Service and Tire Centers have an online presence where I can learn more or book services?
Yes, their website is https://locations.monro.com/ny/east-syracuse/6477-basile-rowe, and they also have pages on Facebook and Yelp for updates and reviews.