Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in East Rochester .
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.6
762 reviews
5 stars
654
4 stars
37
3 stars11
2 stars8
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Eddie, Tamara, and Larry for their professionalism and attentiveness.
Quick Service
Numerous reviews noted the efficiency of service, with many customers appreciating the quick turnaround times for repairs and maintenance.
Honesty and Integrity
Several customers expressed satisfaction with the honest assessments provided by the staff, particularly in avoiding unnecessary upselling.
Pricing Issues
Some customers reported discrepancies between quoted prices and final charges, leading to dissatisfaction regarding transparency in pricing.
Mixed Experiences
While many reviews were positive, there were notable complaints about unprofessional behavior and poor service in certain instances, indicating inconsistency in customer experiences.
- LELee Eder4 days ago4.0Oil change price was decent, especially with the coupon. Shop was nice and clean, staff was friendly. They were busy so the oil change took a little extra time but it's not like anyone was just sitting around, I could tell they were all working and doing their best to get everything out in a timely manner, so I can't fault them for that. I use Mavis for tires all the time and come to expect great service, which I think was delivered
- EDElyse Davis4 days ago5.0Got my tires replaced at Mavis in East Rochester and it was a wonderful experience. I walked in to make an appointment for the same week and paid a reasonable amount for four all season tires & an alignment. Larry at the desk was very kind and helpful, and I am a fan of the new management there. I was told the appointment would be about 2 hours max, but that the guys could potentially get it done in less than that. This was true! The whole appointment took about 1hr 40mins and overall I am very pleased with the service. It was less expensive than getting my tires at the dealership and I will be returning :)
- JFJustin FanizziNov 15, 20255.0Great experience with the East Rochester Mavis. Great prices and quick service, but most impressed with the customer service. Larry fixed a mistake I made, and saved my day and my wallet. I was also told by a mechanic from another company that I needed a costly repair, and Larry and his team discovered that wasn’t the case. Wallet saved again. I’ll be bringing my car back here for any and all services!
- DYDallas YoungsNov 14, 20251.0Place is a joke got rid of me cus my kid has epilepsy and I had to take of only 2 days and they talk about every one behind ur back not a good environment
- AFAaron FosterOct 23, 20251.0This was going to be a 4 or 5 out of 5. They did very good work on my brake pads and rotors at an acceptable price. When I dropped my car off I purposely looked in my center console at my change, knowing that this happens sometimes at mechanics. Every quarter I had in the console was gone when I picked it up. They had just done a $1,061 repair job and somehow some kid thought stealing 2 dollars in quarters was worth adding to his wages, and blowing any good relation we had. I will not go back. I will tell my friends and family that even after spending over a thousand dollars with them, they couldn't help themselves but to steal 2 dollars in quarters. You are the reason people do not trust mechanics. Brake work and price 4/5 Common decency 0/5
Frequently Asked Questions About Mavis Discount Tire
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of tires and auto services does Mavis Discount Tire offer?
Mavis Discount Tire offers top-brand tires and auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Do I need an appointment to get services done at Mavis Discount Tire in East Rochester?
Appointments are not required as walk-ins are accepted for all services, but appointments are recommended for convenience.
What are the store hours for Mavis Discount Tire in East Rochester?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Mavis Discount Tire offer a price match guarantee on tires?
Yes, they offer a low tire price guarantee and will match competitor prices if you bring a valid price quote within 30 days of purchase.
Can I wait inside Mavis Discount Tire while my vehicle is being serviced?
Yes, customers can wait inside or outside the store and enjoy amenities like free Wi-Fi and a television in the waiting area.
Does Mavis Discount Tire provide free air for tire inflation?
Yes, most locations have free tire air stations to check and fill tire pressure at no cost.
What payment methods are accepted at Mavis Discount Tire?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
How can I reach Mavis Discount Tire in East Rochester by public transit or nearby landmarks?
Mavis Discount Tire is located near places like Jiffy Lube and Scott's Collision. Customers can use these as reference landmarks when visiting or inquire locally for transit routes connecting to Fairport Rd.
What nearby dining options can customers visit before or after their appointment at Mavis Discount Tire?
Nearby dining options include Domino's Pizza and Papa John's Pizza, great for grabbing a quick meal around your service appointment.
Are there any nearby grocery or shopping centers for customers visiting Mavis Discount Tire?
Yes, customers can visit Wegmans supermarket and Big Lots discount store nearby 781 Fairport Rd for grocery and shopping needs during their visit.