National Car Rental

4.3
2672 reviews

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in East Elmhurst. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in East Elmhurst today!

Location

National Car Rental
9501 Ditmars Blvd, East Elmhurst, NY
11369, United States

Hours

Reviews

4.3
2,672 reviews
5 stars
1,804
4 stars
391
3 stars
173
2 stars
95
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Tommy, Marilyn, and Dejon for their exceptional service.

Vehicle Quality

Customers consistently noted that the vehicles were clean, well-maintained, and often new, contributing to a positive rental experience.

Rental Process

The pickup and drop-off processes were frequently described as smooth and efficient, with quick shuttle service to and from the airport.

Issues with Reservations

Some customers reported problems with reservations, including being left stranded due to late arrivals and issues with vehicle availability.

Pricing Concerns

A few reviews mentioned dissatisfaction with pricing policies, including unexpected charges and high rental rates.
  • SG
    Suniti G
    3 days ago
    5.0
    The customer service was exemplary - from start to finish - something that is getting more rare by the day. I have always had great experiences, whether it’s at LaGuardia or St Louis, the National team are kind, patient and courteous. I have rented cars from other rental companies, but National is by far the best, in my experience.
  • SM
    Sumit Mahajan
    Jan 6, 2026
    1.0
    Didn’t have a good experience! Car broke down. Was on a road trip from NY to Florida. No backup car was available. Had to spend money on Ubers and Extended hotel stay., ——/ resounding to National Review Commen I did inform on my return and was promised a call back. But contrary- I was sent a bill for the additional day I had to take !
  • TB
    Tristan Baban
    Dec 20, 2025
    5.0
    Chris from Enterprise helped me with my reservation. Due to my status with National, I was able to pick from the executive elite aisle but wasn’t happy with the options (seems like the location was low on cars) but Chris gave me the option to pick from another lot which I was very happy with. Thank you Chris!
  • VI
    Vercingetorix IV
    Dec 9, 2025
    5.0
    Rental experience at LaGuardia Airport was smooth and uncomplicated Grabbed our bags, exited the sliding doors by the escalators, to an awaiting shuttle. Short shuttle ride to rental site where we were instructed to choose any car in the designated row. Checked out at the exit booth and then we were on our way. Definitely recommend based on this experience.
  • LL
    Liz Lopez
    Dec 8, 2025
    1.0
    Executive Elite member left stranded at LGA. My flight landed at 1:44am and rental car location did not wait even though I included my flight details. Originally was supposed to land before midnight. Thanks national car rental @LGA. $130 Lyft to my hotel only to have to order another Lyft early in the morning to make it to customer site and then another Lyft to get a rental for the rest of the week. What an inconvenience and headache. Female traveling alone for work and was not trying to sit in airport lobby with a lot of men that made me feel really uncomfortable for 4 hours till location reopened at 6am.

Frequently Asked Questions About National Car Rental

What services does National Car Rental in East Elmhurst offer?

National Car Rental offers car rental services including economy and luxury cars, airport pick up, and rental cars through the National app with Emerald Club for easy management.

What are the operation hours of National Car Rental at 9501 Ditmars Blvd?

National Car Rental operates daily from 6:00 AM to 11:59 PM.