National Car Rental

4.3
2649 reviews

About

Car Rental Agency
Skip the counter when you rent a car with National in East Elmhurst. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in East Elmhurst today!

Location

National Car Rental
9501 Ditmars Blvd, East Elmhurst, NY
11369, United States

Hours

Reviews

4.3
2,649 reviews
5 stars
1,784
4 stars
391
3 stars
173
2 stars
94
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight the exceptional customer service provided by staff, with specific mentions of employees going above and beyond to assist customers.

Efficiency

Customers frequently praised the quick and efficient rental process, including fast pickup and drop-off experiences.

Vehicle Quality

The majority of feedback indicates that vehicles are clean, well-maintained, and in good condition, contributing to a positive rental experience.

Staff Friendliness

Many reviews noted the friendly and helpful demeanor of the staff, enhancing the overall customer experience.

Reservation Issues

Some customers reported issues with reservations, including unexpected price increases and vehicle availability, indicating a need for improvement in this area.
  • RW
    RT Weeks
    1 day ago
    5.0
    Thanks to Christian at the Laguardia location for his awesome service as well as Kyle who checked me out at the gate. I make an effort to fly into Laguardia when I need to use a rental-- specifically because of the Laguardia National location and service. You guys make me feel like I'm not even around NYC-- calm, no rush, and smiles. Thanks-- you all are appreciated for your consistently outstanding service!
  • JR
    Jack Reynaert
    Nov 14, 2025
    5.0
    Friendly staff, great location, easy to get out of to the freeway.
  • DD
    Deandre Donald
    Nov 7, 2025
    1.0
    I have the worst experiences with the staff here. They also tried charging me a $400 "deposit" because I have a NY drivers license; even though I was paying with a major credit card. I have rented several times here and all of a sudden they want a $400 fee on a $100 rental. And won't except debit!
  • KC
    Karan Chilka
    Nov 7, 2025
    1.0
    Exorbitant. $79/day for their cheapest call according to phone call. Ridiculous.
  • TR
    Tom R
    Nov 6, 2025
    5.0
    Will never understand why people rent through any other agency but National, best car selection and RARELY do I get a car with over 15to20K miles..most cars are new with less than 10K. Superb customer service at the locations I rent (EWR,LGA,PHL)

Frequently Asked Questions About National Car Rental

What services does National Car Rental in East Elmhurst offer?

National Car Rental offers car rental services including economy and luxury cars, airport pick up, and rental cars through the National app with Emerald Club for easy management.

What are the operation hours of National Car Rental at 9501 Ditmars Blvd?

National Car Rental operates daily from 6:00 AM to 11:59 PM.