AutoZone Auto Parts

4.1
390 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone East Elmhurst #3653 in East Elmhurst, NY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in East Elmhurst, NY or call us at (718) 289-2526.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3050 77th Street, East Elmhurst, NY
11370, United States

Hours

Reviews

4.1
390 reviews
5 stars
258
4 stars
37
3 stars
26
2 stars
13
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were reported as rude or unhelpful.

Management Issues

Several reviews highlighted concerns about management behavior, particularly regarding disrespect towards employees and customers, leading to a negative atmosphere.

Staff Knowledge

While some staff members were noted for their expertise and helpfulness, others were criticized for lacking knowledge about products and services.

Long Wait Times

Customers frequently reported long wait times both in-store and on the phone, indicating a need for better staffing and efficiency.

Store Environment

The store was generally described as clean and well-organized, with ample parking, although some customers noted issues with stock availability.
  • JC
    Josh Coolieboi
    Nov 16, 2025
    5.0
    Came in to purchase a battery thank you Alisha and Justin for assisting with purchasing and installing the battery. It’s freezing people and this Autozone didn't hesitate to help!!!!!!
  • DU
    david u
    Nov 14, 2025
    4.0
    Very slow payment line.
  • RH
    Rifath Hanif
    Nov 13, 2025
    1.0
    I bought a car battery from them only to decide to return it 30 days later because I was able to find an OEM battery for the same price and decided to go with the OEM route. All the store employees and manager Jason refused to accept the return. Told me to read the back of the receipt which says that the store reserves the right to refuse returns for any reason. Jason addmitted that he could accept the return if he wanted to, but didn't feel like it. I then had to go to another AutoZone nearby and they accepted the return without any issues. Filed a complaint with corporate and store still made no attempt to reach out to correct their mistake.
  • ML
    Miguel Leal
    Nov 10, 2025
    4.0
    It needs more polite. Personal
  • AM
    alexa mendoza
    Oct 23, 2025
    1.0
    I had such a bad experience I can’t even leave 1 star because of how bad it was. The manager (Alisha) was not just rude to me and looked at me with disgust, but she was also very disrespectful towards her employees and had a very nasty look on her face even while speaking to them. I’m pretty sure she is manager and if she is she doesn’t deserve the title no one should have to be treated like that.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in East Elmhurst?

AutoZone Auto Parts in East Elmhurst is open Monday to Saturday from 7:00 AM to 11:00 PM, and on Sunday from 8:00 AM to 10:00 PM.

Where is AutoZone Auto Parts located in East Elmhurst?

AutoZone Auto Parts is located at 3050 77th Street, East Elmhurst, NY 11370, USA.