The staff is consistently praised for being friendly, helpful, and accommodating, with many customers highlighting specific employees for their exceptional service.
Efficiency
Customers frequently mention quick service and the ability to get vehicles in and out promptly, even during busy times.
Honesty and Integrity
Many reviews commend the business for its honest assessments and fair pricing, with customers appreciating that they are not pressured into unnecessary repairs.
Mixed Experiences
While most feedback is positive, some customers reported issues with long wait times and dissatisfaction with specific services, indicating inconsistency in service quality.
JX
Jeff x
3 days ago
1.0
Terrible. I scheduled an appointment for 1pm for a tire repair. They picked the time. An hour later my vehicle is still outside. When I asked he made excuses he was at lunch. But still did not get back to me on how long. If coming here, plan on losing the day. So after waiting another 20 min. I asked when my vehicle would be starred on and he came back out and told me it was going to be a while longer. I asked why he scheduled the appointment if he could not do it. I asked for my key back and left. Stay away from this shop unless you want to water away your day.
IL
Ian Lapp
Jan 6, 2026
5.0
Awesome service and really great staff, very helpful!
PD
Paul D
Dec 17, 2025
5.0
Very satisfied with their service will go back again
RR
Raleigh
Dec 5, 2025
5.0
Pauline was wonderful, all the staff gave excellent service and they fit me in on very short notice to get fresh tires on for the snow!
CB
Chris Brewi
Nov 28, 2025
5.0
Had a bolt in my tire, brought it in and the very friendly staff helped me out instantly during a busy holiday time! Had it fixed up and back on my way. Highly recommend!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair services, including tire sales and automotive maintenance.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary, with some holidays closed and others open from 8:00 AM to 5:00 PM.
Where is Goodyear Auto Service located?
The shop is located at 123 Grey Street, East Aurora, NY, 14052-2144, USA.
Does Goodyear Auto Service support in-store pickup for parts or tires?
Yes, they offer in-store pickup services for customers.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
Which nearby places can I visit before or after my visit to Goodyear Auto Service?
You can visit nearby places such as Five Below for discount shopping, Panda Buffet for dining, or The Practice Buffalo for yoga classes.
Are there convenient services nearby for shipping or delivery while visiting Goodyear Auto Service?
Yes, there is a UPS Access Point location nearby for courier and delivery services.
Where can I find shops for electronics or mobile phones near Goodyear Auto Service?
Nearby you can find Verizon, T-Mobile, Wireless Zone (Verizon Authorized Retailer), RadioShack, and T-Mobile Authorized Retailer for electronics and mobile phone needs.