Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
172 reviews
5 stars
149
4 stars
5
3 stars1
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to assist in emergencies and provide quick service.
Efficiency
Several reviews noted the quick turnaround times for services, with many customers appreciating the promptness in getting their vehicles serviced.
Honesty
Customers frequently mentioned the honesty of the staff regarding necessary repairs and pricing, with many feeling they were not being upsold or misled.
Mixed Experiences
While many reviews were positive, there were notable complaints about long wait times and perceived overcharging for services, indicating inconsistency in customer experiences.
Convenience
The location's ability to accommodate last-minute requests and provide timely service was frequently highlighted as a significant advantage.
- IRIsaac RiveraNov 5, 20255.0I dealt with Tim, Sean and Noah at this Goodyear location. I was in a pinch and needed tire repair and Tim helped me get in the same day when he didn’t have to. Sean was very informative and Noah showed me grace and kindness when I wasn’t having my best day. I recommend Goodyear in East Aurora ⭐️⭐️⭐️⭐️⭐️
- SNSteven NeriNov 5, 20255.0I had an issue with Goodyear tires that were installed on my vehicle by a third party. Pauline and the crew at Goodyear East Aurora nonetheless supported the Goodyear product took great care of my vehicle and the customer service is top notch
- MJMichael JasonOct 31, 20255.0I’ve been bringing my cars here for the past several years and every experience is the same: great customer service, I get my vehicle done in a good time, and the problem is always fixed the first time and don’t need to bring it back. Very convenient too that they are right in the village.
- JWJason WOct 30, 20251.0These people made me wait an hour and a half just to tell me they can't mount my tires because they are not factory size. Could have told me this when I made the appointment on the phone. Will never spent another cent on anything goodyear branded.
- GRGM ROct 21, 20255.0Needed oil change and tire rotation. Was already waiting 2 hrs when they notified me I needed brake shoes and oh my car inspection was 3 mo overdue! They said possibly 2 more hours, but they put extra technicians on it and got me out earlier!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair services, including tire sales and automotive maintenance.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary, with some holidays closed and others open from 8:00 AM to 5:00 PM.
Where is Goodyear Auto Service located?
The shop is located at 123 Grey Street, East Aurora, NY, 14052-2144, USA.
Does Goodyear Auto Service support in-store pickup for parts or tires?
Yes, they offer in-store pickup services for customers.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
Which nearby places can I visit before or after my visit to Goodyear Auto Service?
You can visit nearby places such as Five Below for discount shopping, Panda Buffet for dining, or The Practice Buffalo for yoga classes.
Are there convenient services nearby for shipping or delivery while visiting Goodyear Auto Service?
Yes, there is a UPS Access Point location nearby for courier and delivery services.
Where can I find shops for electronics or mobile phones near Goodyear Auto Service?
Nearby you can find Verizon, T-Mobile, Wireless Zone (Verizon Authorized Retailer), RadioShack, and T-Mobile Authorized Retailer for electronics and mobile phone needs.