The staff is consistently described as friendly, helpful, and accommodating, with many customers praising individual employees for their exceptional service.
Efficiency
Most reviews highlight the quick turnaround times for services, with many customers expressing satisfaction with how promptly their vehicles were serviced.
Honesty and Integrity
Several customers noted the honesty of the staff regarding necessary repairs and pricing, with many feeling they received fair treatment and good value.
Scheduling Issues
Some customers reported frustrations with appointment scheduling and wait times, indicating that there were instances of delays beyond expected service times.
Mixed Experiences
While many reviews are positive, there are a few negative experiences regarding service quality and pricing, suggesting inconsistency in customer experiences.
SP
Stephen Pigeon
Feb 9, 2026
5.0
Got an oil change they were quick and reasonable. Going back for my inspection this month.
CJ
Catherine Jankowski
Feb 2, 2026
5.0
Always kind, helpful & able to schedule based on my availability
LS
Lori Stevens
Feb 2, 2026
5.0
Tim went above and beyond to assist. My flat tire was fixed promptly and everyone was very friendly and helpful.
KK
katelynn
Jan 15, 2026
5.0
Awesome experience every time. Pauline is amazing at helping me understand what’s wrong is wrong with my car and what needs to be done with it. All employees are super helpful and awesome!!!!
JX
Jeff x
Jan 10, 2026
3.0
Terrible. I scheduled an appointment for 1pm for a tire repair. They picked the time. An hour later my vehicle is still outside. When I asked he made excuses he was at lunch. But still did not get back to me on how long. If coming here, plan on losing the day. So after waiting another 20 min. I asked when my vehicle would be starred on and he came back out and told me it was going to be a while longer. I asked why he scheduled the appointment if he could not do it. I asked for my key back and left. Stay away from this shop unless you want to water away your day.
So a day later service manager called apologizing and offered to fix the tire and make it right. Took it in next morning and they where on it. Thank you for caring about my business.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair services, including tire sales and automotive maintenance.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary, with some holidays closed and others open from 8:00 AM to 5:00 PM.
Where is Goodyear Auto Service located?
The shop is located at 123 Grey Street, East Aurora, NY, 14052-2144, USA.
Does Goodyear Auto Service support in-store pickup for parts or tires?
Yes, they offer in-store pickup services for customers.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
Which nearby places can I visit before or after my visit to Goodyear Auto Service?
You can visit nearby places such as Five Below for discount shopping, Panda Buffet for dining, or The Practice Buffalo for yoga classes.
Are there convenient services nearby for shipping or delivery while visiting Goodyear Auto Service?
Yes, there is a UPS Access Point location nearby for courier and delivery services.
Where can I find shops for electronics or mobile phones near Goodyear Auto Service?
Nearby you can find Verizon, T-Mobile, Wireless Zone (Verizon Authorized Retailer), RadioShack, and T-Mobile Authorized Retailer for electronics and mobile phone needs.
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