BAIT AND SWITCH — WHAT A JOKE!
Called on Thursday and was quoted $220 per truck for Fluid Film undercoating on my two crew cab pickups. Dropped one off Sunday night for a Monday appointment, only to get a call Monday saying it would now be at least $300 because “the guy who quoted me should’ve checked.”
Classic bait and switch. It’s oil undercoating, not rocket science — other shops post their prices and actually honor their quotes. I'm taking my business elsewhere and definitely won’t ever be coming back.
Hope this review doesn’t cost you more than the $160 you would’ve “lost” by keeping your word. Thanks for wasting my time!
UPDATE : I brought in a stock F250 Crew Cab Short Bed, exactly what I told the guy on the phone. If you thought when I said F250 on the phone that it was going to be a midsized truck that's your bad not mine, understaffed? Again is that my fault, make me pay for your mistakes? I said I have 2 trucks both crew cabs, first one a F250 and then a F150. I'm sorry if that's a giant truck for you, plenty of other shops that will spray for $169 no need to see the truck first to determine how much they need to jack up the price because its a shiny new expensive truck when it shows up. Here's some free advice, get yourself a price sheet so you don't need to ask the tech how much is this gonna be to spray. Be happy you got a 1 star because google wouldn't let me leave a 0. Glad I wasted 80 minutes driving to drop off and then go back and pickup my giant truck for NOTHING.
TG
Todd George
Sep 14, 2022
5.0
Alexander Automotive is a awesome place for your car repairs! They have fixed my car a couple of times now and all the work that Alexander Automotive completed was very much professional quality! That I can say because of the many years I had working on cars in a garage and my own cars along with other types of engines! Alex and his staff are great to deal with and flexible! What I like most is Alexander Automotive has very fair pricing, the bill is very close to the estimate unless there is an issue then they call! Because of health issues I can not work on my own cars now and I have been looking for a place to go to get my car fixed and now I can honestly say I have stopped looking, Alexander Automotive is a place I can trust and count on for fixing my car right and at a fair price! That is hard to find these days!
JK
John Kelleran
Jul 11, 2020
5.0
I couldn't say enough good things about Alex and his shop. He's friendly, honest and approaches a repair as if it's his own vehicle.
CG
Colin Gerhard
Sep 6, 2019
5.0
These guys are knowledgeable and honest
GL
George Lambert
Mar 9, 2018
5.0
Quality expert service. Knowledgeable technicians. Fast efficient and fair.
Frequently Asked Questions About Alexander Automotive
Do you accept walk-ins?
Yes, we do accept walk-in customers at our auto repair shop.
Why is it important to have comprehensive auto repair services for my vehicle?
Comprehensive auto repair services are essential as they provide a one-stop solution for all your vehicle's needs. This approach eliminates the need to visit multiple specialists for different car issues, ultimately saving you valuable time and effort.
Can your comprehensive auto repair services help improve my vehicle's performance?
Indeed, regular comprehensive auto repair services can enhance your vehicle's performance. These services allow us to identify potential issues early, maintain optimal performance, and potentially extend your vehicle's lifespan through proper care and maintenance.
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