Enterprise Rent-A-Car

4.3
191 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in E.Greenbush NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Greenbush location today.

Location

Enterprise Rent-A-Car
745 Columbia Turnpike, E.Greenbush, NY
12061, United States

Hours

Reviews

4.3
191 reviews
5 stars
140
4 stars
19
3 stars
8
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, accommodating, and professional, with specific mentions of individuals who went above and beyond.

Rental Process

The rental process was frequently described as quick and efficient, with many customers noting smooth pick-up and drop-off experiences.

Vehicle Condition

While most vehicles were reported as clean and reliable, there were some complaints about receiving dirty or poorly maintained cars.

Reservation Issues

Several customers experienced issues with reservations, including unavailability of reserved vehicles and last-minute cancellations.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding customer service and vehicle quality, indicating inconsistency in service.
  • MS
    Michael Styne
    Nov 11, 2025
    5.0
    Rental experience was simple and easy. I needed to extend our rental a few days and that was no problem at all. Return was easy too. Thanks, Enterprise team.
  • JY
    JA YE
    Nov 5, 2025
    2.0
    I carefully selected this location because the website showed they had child car seats where the Albany train station branch did not. It turns out they don't. So I paid for a non-existent child car seat and arrived only to find out they don't even offer them as a matter of course. No attempt to help fix the situation that was 100% their fault. The airport branch maybe had car seats, but their line was solidly busy so there was no way to confirm and would have been a $40 Uber ride away. I had to make an emergency shopping trip to Walmart to buy a car seat while leaving my family at the train station. Submitted a complaint and request for compensation to the corporate customer service line, which said they would refer it to the area manager. No apology, no response after a month. Beware, the other locations like the Central Ave. location also do not have child car seats despite allowing you to reserve and pay for them online.
  • SA
    Scott Armando
    Oct 22, 2025
    5.0
    Adam, at the east Greenbush location, is a quality human being. My interaction with him was professional, personal and focused on service. He’s a true gentleman.
  • SR
    Silvana Ricapito
    Oct 14, 2025
    5.0
    Everything from picking up the vehicle to dropping it off and trying to accommodate me with a vehicle that was similar to the one being repaired was on point!
  • BA
    Bernadine Alix
    Jul 18, 2025
    5.0
    Enterprise rental in Schodack went smoothly. Everyone was accommodating and super friendly. Definitely will do business there again.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in East Greenbush, NY?

Enterprise Rent-A-Car is located at 745 Columbia Turnpike, East Greenbush, NY 12061.

What are the operating hours of Enterprise Rent-A-Car in East Greenbush?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.