Monro Auto Service and Tire Centers

4.6
517 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
3711 Erie Boulevard East, Dewitt, NY
13214, United States

Hours

Reviews

4.6
517 reviews
5 stars
448
4 stars
21
3 stars
8
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Bobby and Jeff.

Efficiency

Customers frequently noted quick service, with many stating that their vehicles were serviced faster than expected.

Honesty

Several reviews highlighted the honesty of the mechanics, with customers appreciating that they were not pressured into unnecessary repairs.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, claiming that parts and labor were marked up significantly compared to other shops.

Mixed Experiences

While many reviews were positive, there were notable complaints about being misled regarding repairs and inspection failures.
  • DG
    David Gibson
    5 days ago
    5.0
    On Sunday morning we blew a tire while on i-90. Several places had told us they were busy and didn't have time to replace one tire all day. Monro had the people on staff, wisked us in, and got us out,;ess than 45 minutes from when we came in until we drove away with a good tire.
  • NB
    Nardia Bell
    Nov 16, 2025
    5.0
    Had an amazing experience at Monro Muffler! The manager Zay was very professional, reasonable, and actually cared about what was going on with my vehicle. As a female having someone who is going to be honest, respectful and not just tell me anything just to make a profit made all the difference! Thank you so much for your hard work and for being an overall decent human being! I definitely recommend this specific location for all! Thank you again πŸ™πŸΎβ˜ΊοΈβ€οΈπŸ™ŒπŸΎ
  • CS
    Clayton Shantal
    Nov 10, 2025
    5.0
    This place was great! I was able to get my car in right away for the New York State inspection. Very helpful and friendly staff.
  • BA
    Brazzie addison
    Nov 10, 2025
    3.0
    Left oil on my car and took to long for a small job to be done parts supplier brought wrong parts twice & labor way too much for the job parts only came under $20 labor was $246…!
  • JM
    John Mark
    Nov 5, 2025
    5.0
    I initially went to have my front brakes checked. I was told by another mechanic months before that I needed new front brakes, but didn't want to spend the money at that time. Plus, I wanted a 2nd opinion, so I went to my local Monro to have them check it out. Surprisingly, they told me my brakes were fine. They did locate another potential problem, but it's something I can take care of. They could have easily said I needed a brake job, but were honest. There was no charge for their check-up. That's what I'm looking for in a mechanic - honesty... not selling me something I don't really need. I then scheduled an inspection for the next day, and they handled it with no surprises.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of auto services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers offers comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes.

Which tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.