Monro Auto Service and Tire Centers

4.6
535 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
3711 Erie Boulevard East, Dewitt, NY
13214, United States

Hours

Reviews

4.6
535 reviews
5 stars
463
4 stars
21
3 stars
9
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to explain issues clearly.

Efficiency

Numerous reviews noted quick service and timely completion of work, with many customers expressing satisfaction with the speed of service.

Honesty

Several customers appreciated the honesty of the mechanics, who often provided second opinions and refrained from upselling unnecessary repairs.

Mixed Experiences

While many reviews were positive, there were also complaints about poor experiences, including issues with service quality and perceived dishonesty in repair recommendations.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, citing high costs for parts and services compared to competitors.
  • JH
    Joshua Hodgins
    2 days ago
    5.0
    Good team of people!
  • SG
    Shiifted Gaming
    Jan 4, 2026
    1.0
    DO NOT GET YOUR CAR INSPECTED HERE. They will try to scam you. They will try to sell you shit you don’t need to pass your inspection, if you do not buy these insanely over priced parts they will fail your inspection. DO NOT GO HERE. As I said, they will make you pay $20 for an inspection, tell you they need to replace some bullshit on your car for $500, then they will fail you for not buying the $500 part for your car. This happened to me and has happened to many of my friends that have came here. DO NOT COME HERE UNLESS YOU WANT TO BE SCAMMED.
  • RB
    Robert Berson
    Dec 29, 2025
    5.0
    Sully was courteous and professional. His team completed the work quickly and at a fair price.
  • DS
    Daniel Scheftic
    Dec 16, 2025
    1.0
    Not great, ordered and scheduled tire install, showed up for appointment -appointment was scheduled tires were not ordered, no stock tires available, service writer help ful but, he went to get tires from another shop, they didn't open as scheduled for the day, no tires now my rims and tires are off from car, can't get tires ordered(not), and a different set of tires more $, 2.5 hrs later finally left with a set of new tires and an exhaust leak at muffler because they wanted to show me how rusty it was and they opened a hole in the muffler chipping at the rust. Not a good experience will be servicing vehicle elsewhere.
  • PG
    Peter Gallagher
    Dec 1, 2025
    3.0
    I agreed to drop off my car in the morning and was told it would be finished by the end of the day and to expect a call when it was done; I called half an hour before closing to check on it since they hadn't called, and they told me they'd been waiting for me to pick it up all afternoon. Customer service was poor. The tire service was fine though.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of auto services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers offers comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes.

Which tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.