Overall, customers praised the friendly and helpful staff, with many noting exceptional service and willingness to assist.
Knowledgeable Staff
Many reviews highlighted the staff's knowledge about automotive parts and issues, with several customers expressing appreciation for their expertise.
Stock Availability
The store is frequently noted for being well-stocked and organized, with most customers able to find the parts they need.
Mixed Experiences
While many customers had positive experiences, some reported instances of rude or unhelpful staff, indicating inconsistency in service quality.
Convenience
Customers appreciated the convenience of the location and the quick service, although some expressed frustration with inventory accuracy.
OC
oliver and company
4 days ago
5.0
Super helpful staff! Michael installed my car battery in the freezing cold!
CS
Christian Santiago
Oct 14, 2025
5.0
Autozone in Derby has exceptional customer service. Cameron and Kevin were very helpful with made it very easy to return parts and with purchasing the correct ones needed.
YD
Yvonne DeLand
Aug 8, 2025
5.0
Had everything I needed, plus friendly, knowledgeable staff
LR
Luis Rodriguez
Jul 19, 2025
5.0
I became friends with the guys here. They are nice.
CT
C J Jacq sundown trzyna
Jun 5, 2025
5.0
The DERBY, HIGHLAND ON THE LAKE
STORE IS WELL STOCKED AND ORGANIZED.
ALWAYS SOMEONE TO HELP IF YOU ARE, EVEN AS A TECHITION STUMPED.
ALL STAFF, WELCOMES TO HELP SERVE THE CUSTOMER.THE MANAGERS ARE SHARP AND HAVE SUPERIOR KNOWLEDGE ON WIDE VARITY OF VEHICLES.
I TAKE FAMILY AND FRIENDS IN WITH ME WHRN I HELP THEM TO INTRODUCE THEM TO THE BEST STAFF IN WHAT I KNOW OF AREA PART STORES.
CONGRATES TO MINDY, AND ALL THE CREW. TRY THEM ONCE YOU WILL BE A CUSTOMER FOR LIFE .
AUTO TECH J. SUNDOWN, STATE CERTIFIED INSPECTOR 40 YRS.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Derby, NY?
AutoZone Auto Parts in Derby is open Monday through Thursday from 8:00 AM to 8:00 PM, Friday and Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Which auto parts brands are available at AutoZone Auto Parts in Derby?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone provides in-store pickup and same-day delivery services for customer convenience.
Where is AutoZone Auto Parts located in Derby, NY?
AutoZone Auto Parts is located at 6919 Erie Rd, Derby, NY 14047, United States.
How can I contact AutoZone Auto Parts in Derby?
You can call the store at +1 716-670-6000 or email customer.service@autozone.com.
What types of products does AutoZone Auto Parts sell?
AutoZone sells auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Are there any nearby grocery stores or supermarkets close to AutoZone in Derby?
Yes, Tops and Tops Friendly Markets are nearby grocery stores offering shopping and gas station services, convenient for customers before or after visiting AutoZone.
Where can I find automotive repair services near AutoZone Auto Parts in Derby?
We Care Auto, an automotive repair shop, is nearby and can assist with vehicle repairs in addition to AutoZone's parts and accessories.
Which banks are located near AutoZone Auto Parts in Derby?
Citizens Bank and Citizens Bank Supermarket Branch are nearby financial institutions, making it easy for customers to handle banking tasks during their visit.
Are there dining options near AutoZone Auto Parts in Derby?
Yes, nearby dining options include McDonald's for fast food and ZENSHI Handcrafted Sushi for sushi and casual dining.