Mr. Tire Auto Service Centers

4.3
292 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
575 Dick Road, Depew, NY
14043, United States

Hours

Reviews

4.3
292 reviews
5 stars
224
4 stars
19
3 stars
4
2 stars
4
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service and communication.

Professionalism

Several reviews noted the professionalism of the staff, particularly the manager, who was described as knowledgeable and accommodating.

Service Speed

Customers appreciated the quick service, with many reporting fast turnaround times for repairs and inspections.

Quality of Work

While many reviews praised the quality of work, there were significant complaints about negligence and poor workmanship leading to further issues.

Negative Experiences

A number of customers reported serious issues, including dishonesty, negligence, and poor handling of appointments, leading to dissatisfaction.
  • CV
    Caroline V.
    2 days ago
    2.0
    Honestly, I tried really hard not to give this place a bad review after I showed up to this location a couple of months ago with an appointment only to find out that none of the mechanics were there. I was told to try to find another shop that day to get my car serviced. The man that was there that day was very kind and helpful and seemed like he would’ve done more if he had the ability to but sadly I had to figure out another plan to get my oil changed since I had travel plans later that day. Fast forward to today at 5:30pm, I showed up with another appointment that I had made days prior for an oil change and inspection and when I walked in, the man that helped me seemed very confused as to why I was there. I explained that I was there for an oil change and inspection and he said that the inspector left at 4:30 which was okay even though it was a little bit of an inconvenience that I wasn’t made aware of prior to my appointment. I was perfectly okay with having just my oil changed and not have my car inspected because of this however, the man that helped me tried to get me to come back another day which didn’t work with my schedule or availability. I am just a little confused as to why the oil change wasn’t done since I had made the appointment for that as well. I tried so hard to give this place some grace after the last experience that I had but I think this experience I had this evening is going to be my last.
  • CC
    C
    4 days ago
    1.0
    I came into this shop the other day just to simply ask for a courtesy tire air pressure check and I was told yes they do. I only stopped there because my console just all of a sudden lit up with low pressure in all of my tires. I then pull my vehicle up to the bay door and a guy came out to to add air, so I thought. I removed all the valve stem caps and put them back on for a little convenience and I even handed the guy $4 when he was supposedly done, which he accepted. I pulled off waiting for the air pressure to reset...never did. I contacted the dealer and was told that it should have reset as soon as I started my vehicle up or something was wrong electronically. I contacted a friend hours later just to recheck and air was actually put in my tires and as soon as I started the vehicle up it had reset. Saved me a trip to dealer and money to have my system checked. Mr Tire next time, please, just say, NO! I would have appreciated that more.
  • TN
    Theresa Niederpruem
    Nov 11, 2025
    5.0
    I had an amazing experience realized I had a screw in my tire in the morning I was going to be traveling they squeezed me right in was in and out in an hour and they were busy !! Very kind and understanding!!
  • JZ
    Julie Zontek
    Nov 3, 2025
    5.0
    Went above and beyond helping me in getting my new tires. Did them in a timely manner.
  • MH
    Marie Hall
    Oct 27, 2025
    3.0
    I had a nail in my tire that needed to be removed and plugged. That part was fine except the next day I had to return because of low tire pressure. It turned out they didn’t put the air valve cap on tightly and it was leaking overnight. During both of my visits, the employees were friendly however they did get dirt and grease all over the Interior of my door, which is a very light color. There was oil all over the outside of my car as well. Not great service when it requires an interior and exterior cleaning afterwards.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What services does Mr. Tire Auto Service Centers provide?

Mr. Tire Auto Service Centers offers dealer-quality auto maintenance and repair, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services. They specialize in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Mr. Tire Auto Service Centers in Depew, NY?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.