Enterprise Rent-A-Car

4.3
258 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
Get DirectionsCallWebsite

Business Details

3461 Transit Rd, Depew, NY
14043, United States
(716) 668-9400
https://www.enterprise.com/en/car-rental/locations/us/ny/west-seneca-transit-rd-29x1.html
GoogleFacebookTwitter

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Depew, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Seneca Transit Road location today.

Location

Enterprise Rent-A-Car
3461 Transit Rd, Depew, NY
14043, United States

Hours

Reviews

4.3
258 reviews
5 stars
192
4 stars
23
3 stars
7
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their rental needs.

Vehicle Quality

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and bald tires.

Reservation Issues

Multiple customers reported problems with reservations, including unavailability of vehicles and poor communication regarding their bookings.

Overall Experience

While many customers had positive experiences, there were notable complaints about rude staff and unsatisfactory service at times.
  • ED
    Eric Dobson
    Jan 2, 2026
    5.0
    James and Miracle at the Depew enterprise location really went above and beyond to service me. They both took the time to answer all my questions and make sure I was comfortable with the rental I was choosing.Thank you both so much and I’ll definitely be back in the future if the need arises !!!
  • SM
    Shelly Michael
    Jan 2, 2026
    5.0
    Excellent customer service! We worked with Joel for our rental. From before our trip started til the day we got back, we felt like we had a friend we could call at Enterprise. It was also nice not being begged for reviews like some places do. This was writen solely for the fact that they did an awesome job here.
  • PV
    Paul Velasco
    Dec 18, 2025
    5.0
    Great customer care. Good service . I was help by James . He help me change to a more efficient gas milage car. He does a great job. I also like to say thanks to Dakota for the customer service. I would recommend this enterprise car rental to anybody . Thanks for everything.
  • DB
    Devon Bradley
    Dec 2, 2025
    5.0
    They were excellent to work with and so kind and communicative while I waited on car repairs. They dropped the car off for me and were easy to work with when I needed an extension. I'd never rented a car before and I will now go with enterprise again if I ever need to again!
  • JS
    J Swi
    Nov 6, 2025
    5.0
    Hooked a guy up! Very happy with service
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Depew, NY?

Enterprise Rent-A-Car is located at 3461 Transit Rd, Depew, NY 14043.

What are the business hours of Enterprise Rent-A-Car at West Seneca Transit Road?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.