Monro Auto Service and Tire Centers

4.6
677 reviews
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Business Details

1084 Route 222, Cortland, NY
13045, United States
(607) 756-4918
https://locations.monro.com/ny/cortland/1084-route-222

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1084 Route 222, Cortland, NY
13045, United States

Hours

Reviews

4.6
677 reviews
5 stars
580
4 stars
32
3 stars
8
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.

Service Quality

Mixed reviews on service quality; while some customers appreciated thorough inspections and repairs, others reported issues with incomplete work and upselling.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that costs were higher than expected or that they were upsold unnecessary services.

Timeliness

Customers generally appreciated the quick service, with many noting that they were in and out in a timely manner.

Communication Issues

Some reviews highlighted poor communication from staff, including rudeness and lack of updates on vehicle status.
  • BB
    Bonnie Mountford (BonniesCreativePlace)
    6 days ago
    5.0
    The guys and and service was wonderful from the moment I walked into the place until my car was done.Not only did they do my car, but they also did.My daughter's two vehicles greet customer service , great group of guys.
  • MH
    Mark Harrington
    Nov 13, 2025
    5.0
    It was refreshing that I was able to bring my vehicle in for a muffler repair and NYS inspection and I was not over charged for repairs or items that I did not need. They were very honest, professional and polite.
  • KT
    Kayla Teed
    Nov 6, 2025
    5.0
    They did put the wrong circumference tires on my car that’s all wheel drive but luckily they fixed all 4 tires for me with no further issues and did not make me pay besides for insurance and I am very grateful thank you
  • KT
    Kayla Teed
    Nov 3, 2025
    2.0
    Overpriced, went to a different place and got over 50$ cheaper. Not to mention they never told me that only putting 2 tires on the 4 wheel drive would cause strain on my differential and train. Other than that they were nice.
  • SS
    Sue Shippey
    Oct 23, 2025
    2.0
    The gentleman behind the counter was good however I had to ask for a discount. The prices are high. He did give me a discount. The mechanic in the bay looked like my showing up meant he had to work! I was there for an oil change but he didn't do everything that was supposed to be done. He never rotated my tires. I had to ask about that. I was told the tires looked good, no need. I'm not a mechanic but isn't that the point of a rotation, to keep the wear on your tires even??? I was very disappointed with this particular shop that I have gone to for years. Lately their turnover is frequent. I will have to rethink if I will go back to this location in Cortland. I definitely got short changed this time. Usual work time is an hour. I was in and out in a half hour!!
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services. They also specialize in tire changes with top-quality brands.

What tire brands are available at Monro Auto Service and Tire Centers?

They offer tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.