Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Cortland, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cortland location today.
Location
Hours
Reviews
4.2
227 reviews
5 stars
157
4 stars
25
3 stars
10
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Nate, Mike, and Ian.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of cars despite prior confirmations, leading to customer frustration.
Vehicle Condition
Feedback varied on vehicle cleanliness and maintenance, with some customers reporting issues like smoke smell and unclean cars, while others praised the quality of the vehicles.
Location Experience
The Cortland location received mixed reviews, with some customers having excellent experiences while others reported poor management and communication issues.
Overall Satisfaction
While many customers expressed satisfaction with their rental experiences, a significant number reported serious issues that affected their overall trust in the service.
- MNMary Natale2 days ago5.0I’ve been renting from our local Enterprise for years and will continue to do so. The entire group of employees have always been extremely helpful , Nick was especially helpful with the last minute rental that I recently needed, very friendly and professional . I would definitely recommend Enterprise!
- JJJacobNov 12, 20254.0I would definitely recommend renting a car here. The lady at the front desk was very nice and the vehicle was brad new, was very clean with a full tank of gas. My car had a leak in the tire which was a bit annoying but got it fixed by a discount tire after calling enterprise they covered it and got me in and out. Next time i need a car ill be going here.
- BSBecky SmithNov 11, 20255.0We highly recommend this Enterprise Rent-A-Car location (Route 13, Cortland, NY). Nick, the Manager, is a true professional whose #1 priority is customer satisfaction. We have always been extremely happy with this location and will continue to rent only from them. Again, we highly recommend.
- CBCorey BassettOct 28, 20251.0Such a Seinfeld episode…. Reservation for 430. Almost 5 and still no car. So you know how to take the reservation…. The only thing that you can’t give me back is my time. SMH. But if I’m more than 30 minutes late you cancel my reservation. What do I get for you being 30+ minutes??
- BSBarton SmithOct 22, 20255.0Justin, Carlos and team are AWESOME. I had an emergency and they were above-and -beyond in helping me get around while my car is being repaired. Highly recommend them!!🙏⭐️⭐️⭐️⭐️⭐️
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Cortland, NY?
Enterprise in Cortland offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Cortland, NY?
The Enterprise Rent-A-Car in Cortland is located at 991 State Route 13, Cortland, NY 13045.
What are the operating hours of Enterprise Rent-A-Car in Cortland?
Enterprise in Cortland is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What payment options does Enterprise Rent-A-Car in Cortland accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation for a rental car at Enterprise in Cortland?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ny/cortland-2967.html or by calling +1 607-758-9000.
Does Enterprise Rent-A-Car in Cortland offer any discounts?
Yes, Enterprise offers discounts for active military personnel at this location.
What nearby places can help me prepare my vehicle before renting or after my rental at Enterprise in Cortland?
Nearby Bushy's Pro Shine offers auto detailing and repair services, and Mr. Tire Auto Service Centers can assist with tire needs, both convenient for renters before or after using Enterprise vehicles.
Are there any convenient spots near Enterprise in Cortland for grabbing a quick coffee or snack?
Yes, Dunkin' is nearby and is a perfect place for coffee or a quick snack before heading out with your rental car.
What local services are available near Enterprise Rent-A-Car in Cortland for vehicle supplies or parts?
United Auto Supply Cortland and Cortland Used Cars are nearby and provide automotive parts, accessories, and related services, which can be handy for renters needing supplies.
Can I combine a visit to Enterprise Rent-A-Car with nearby leisure activities in Cortland?
Yes, Cort-Lanes bowling alley is close by, offering a fun recreational option to enjoy before or after your rental service visit.