Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West Road in Cortland, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cortland, NY or call us at (607) 753-7677.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
330 reviews
5 stars
216
4 stars
70
3 stars
29
2 stars
7
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Lindie and Luis providing exceptional service.
Product Availability
Customers frequently noted that the store had a wide range of parts and tools available, often able to provide what they needed quickly.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported issues with incorrect parts, slow service, or unhelpful staff, indicating inconsistency in service quality.
Return Policy
Several customers appreciated the return and exchange policy, although there were complaints about warranty issues and communication regarding returns.
Overall Satisfaction
Despite some negative feedback, many customers expressed a strong likelihood of returning due to the helpfulness of staff and the convenience of the store.
- AFAlan FinkOct 11, 20251.0This place is one of the slowest places around, can't find any help, give ya the wrong parts just to drive 40min back to exchange them. The manager needs to hire people or close the doors
- JJJenn JenkinsOct 9, 20255.0Always helpful and have excellent service
- CWCara WattsOct 4, 20255.0I stopped into AutoZone with my 2016 Chevy Suburban to have my check engine light checked. The technician, Robert, was incredibly helpful in diagnosing the issue, it turned out to be related to the catalytic converter. He recommended a product called Cataclean Fuel and Exhaust, and after following the instructions on the bottle, my check engine light cleared! AutoZone is always beyond helpful in situations like this. A huge thank you to Robert and the team for saving me an expensive trip to the auto shop!
- DDDragonking4LSep 6, 20253.0Ordered parts was told they would call soon as they came in. Never got a call ended up going in almost a week later only to find they had been there for days. Other than that tho was satisfactory
- MLMatthew LawrenceJul 26, 20255.0Great place to go good staff when I went always with the right parts and tools...
Frequently Asked Questions About AutoZone Auto Parts
What are the business hours for AutoZone Auto Parts in Cortland, NY?
AutoZone Auto Parts in Cortland is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Cortland, NY?
The store is located at 3839 West Rd, Cortland, NY 13045.
What types of products does AutoZone Auto Parts offer?
They offer auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and ACDelco.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts in Cortland for customer service?
You can call them at (607) 753-7677 or email customer.service@autozone.com.
Does AutoZone Auto Parts have an online store for shopping?
Yes, you can shop online and choose in-store pickup or delivery through their website.
What are some nearby automotive services to AutoZone in Cortland?
Nearby automotive services include Royal Nissan, Royal Chevrolet, Royal Auto Group, and EchoPark Automotive Syracuse (Cortland), which offer car sales, repairs, and brake services.
Are there any nearby places where I can rent trucks or moving equipment?
Yes, U-Haul Neighborhood Dealer is close by and provides truck rentals and related automotive services.
Where can I eat nearby after visiting AutoZone?
You can visit nearby restaurants like KFC for fast food or Treadwell Restaurant for American cuisine after your visit to AutoZone.
What other businesses are near AutoZone that might be useful to customers?
Nearby you can find CFcu Community Credit Union for banking needs, Builder's Best Do It Center for hardware supplies, and Mikes Mobile Detailing and Pressure Washing for auto detailing services.