Many customers praised the staff for their professionalism, patience, and helpfulness, particularly highlighting individuals like Jon, Brandon, and Anthony.
Efficiency
Numerous reviews mentioned quick and efficient service, with many customers appreciating the timely handling of their vehicle repairs and maintenance.
Mixed Experiences
While many reviews were positive, there were some complaints about upselling unnecessary services and issues with inspections, indicating inconsistency in service quality.
Expertise
Customers frequently noted the staff's knowledge and ability to explain vehicle issues clearly, contributing to a sense of trust and reliability.
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Stephen Sherlock
Jan 1, 2026
5.0
Jon, the store manager was excellent. I was complicated and stressed. He was patient, professional and accommodating. Made it easy, fast and took the stress out of my situation. Thanks Jon B. I have told everyone about my experience. See you next time. Forever a fan!
AW
Alondra “aj” Wright
Nov 7, 2025
5.0
they did great. john and brian explained things very simply and came up with great solutions
GL
Gloriemarie Lasanta
Oct 21, 2025
5.0
My husband Jonathan brings our cars here and ask me to leave a review for him cause he does not have a google account. So with that being said, he wants them to know how fantastic and helpful the staff always is. He has been bringing the cars there since last year after we moved to this town and had nothing but to say how great their customer service is and great service time as well for both our cars. If you're new to the area, definitely check this place out to service your cars.
YM
Young J. Moon
Oct 8, 2025
5.0
Love the expertise and the top notch service of the workers here at this shop. Bill is the best! Look for him!
RR
Rae
Oct 8, 2025
4.0
Update: they did right by us and refunded for the unnecessary services.
Warning – Avoid This Goodyear Location!
If you’re thinking about taking your car to Goodyear, don’t! My 92-year-old mother, a long-time loyal customer, called to schedule an appointment because her car was leaking. She isn’t a car expert, so she mentioned it might be an oil leak.
She dropped the car off at the Goodyear on Middle Country Road in Corona at 9 a.m. and didn’t get a call back until 5 p.m. They told her there was no oil leak, but instead tried to sell her unnecessary “preventative maintenance” services. She ended up with a $380 bill — and the very next morning, the car was leaking again.
It turned out her struts were leaking the whole time. They never even put her car on a lift to check properly! They lied and sent her home with the issue unfixed.
A complaint was filed with Goodyear Corporate, who confirmed the shop should have caught the problem.