Mavis Discount Tire

4.5
676 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Commack .

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Discount Tire
2205 East Jericho Turnpike, Commack, NY
11725, United States

Hours

Reviews

4.5
676 reviews
5 stars
572
4 stars
29
3 stars
7
2 stars
7
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Nicole and Kendall who provided exceptional service.

Efficiency

Several reviews highlighted the quick service and timely completion of tasks, with many customers appreciating the promptness in handling their vehicle needs.

Communication

Customers frequently noted the clear communication from staff regarding services performed and recommendations, contributing to a positive experience.

Mixed Experiences

While many reviews were positive, there were notable complaints about mismanagement, long wait times, and concerns over unnecessary services being suggested.
  • FF
    Fazon Farris
    Dec 30, 2025
    5.0
    Thank you mavis team !!!! I came in for a flat tire on Christmas Eve right before closing the staff took me in right away and plugged my tire I appreciate mavis Commack so much !!!
  • CC
    Chris Cordero
    Dec 30, 2025
    5.0
    Thank you Mavis for always giving 110% I bring all my family vehicles here kendal Nichole and Milton are always so helpful and the staff are efficient and always make sure I leave with a safe vehicle would highly recommend !!
  • JG
    Justin Giannone
    Dec 30, 2025
    1.0
    Made an appointment online to wait for a simple oil change and inspection. Showed up was told by someone who seemed annoyed that it could be 4 hours. But it would be at least 2. Went to ihop and came back in an hour and 15. Car hadn’t moved from where I parked it. After witnessing some other “not ideal” customer service to more than 1 other customer, and not knowing how long it would be, I just left. Waste of time and would never return.
  • SM
    Serena Martin
    Dec 29, 2025
    1.0
    This by far was the worst experience I have ever had at a tire place. It started when Jimmy, who was actually fired a year later convinced me that they could replace the tires and also replace the serpentine belt. They put the wrong size belt on and my car made a loud clunking noise when the car idled or drove the minute I drove off. I went back immediately and they said there was nothing they could do and it must be another issue. I had to take it back to my mechanic who charged me $1800 to fix it. They also replaced the wrong tire on my vehicle as well as the right tire so they threw out my brand new tire and charged me for an additional tire. I was able to negotiate with them to at least get the tire at cost, but it still cost me money for a tire. I didn’t actually need. They told me that the tire that had been on the vehicle was thrown out by accident and they had been confused about which tire to replace and so they replaced one correct one and one wrong one. They told me there was nothing they could do because the tire was at cost to them so they had to charge me something for it. I ended up paying $100 for that tire, which was a tire that didn’t need to be replaced. I spoke to the regional manager, Brian, who is incredibly dismissive and aggressive and refused to do anything about this cost telling me that the belt issue could’ve happened anyway without Mavis being involved. I explained that there was no issue with my belt, making a noise prior to this. I then went back to my mechanic to have an inspection done and they noticed that Mavis put the wrong sized tire on two of my replacement tires. I went back to Mavis and they told me there was nothing they could do about it. Since then, Jimmy has been fired. Rich was nice but not helpful and Kendall was super sweet, but couldn’t do a thing about it. Altogether it cost me over $3500 for repairs that caused further damage to my vehicle and I now have tires that are not the right size on my vehicle. I would never recommend you taking your car there. They also took over five hours to change my tires when I went to All Weather tire the next time, they changed the tires within 15 minutes.
  • SR
    Sheíla R.D.
    Dec 16, 2025
    5.0
    This review is very late, worth pausing to post this review. Thankfully as I'm home getting rid of papers, I came across my receipt from here of September 2024. I needed an oil change and I was relocating the prior day 5 hours away. Thanks again to Rich (the mgr), Jay, and another employee that took care of my vehicle needs. Kind, accommodating, compassionate, reasonable and professional support was what I could really highlight in this visit. I'd come again if need be and in town. Will also recommend. Thank you Mavis family. God Bless

Frequently Asked Questions About Mavis Discount Tire

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.