Goodyear Auto Service

Reviews

• AA

  AS

  5 days ago
  1.0
  This place is garbage. Even with appointment you still need to leave your car for hours for simple tire replacement. What’s the point of appt?? Also never pick up the phone for status updates. Prepare to be without your car for the whole day no matter what time you drop off.
• DK

  deanna katsaros

  Feb 26, 2026
  5.0
  I went in needing a tire replacement, Anthony got me in and out no appointment needed for a great price! Totally recommend this place!
• DS

  designer sterfic

  Feb 1, 2026
  5.0
  Gorgeous place for auto service!Toyota rav 4,after tax 110dallors for oil change and tires rotation. Fair fee and smoothly service! Thanks very much!
• AK

  Anne Kash

  Jan 25, 2026
  2.0
  My appointment time was 11:00 a.m. I brought my car at 9:15 a.m. I arrived at 2:30 p.m. and my car was still not done When they did take it in I took 10 minutes to get everything done all at once and for $110. I doubt if I will ever go back to Goodyear again Yes everything I asked to be checked was done .. but why does it take until 2:45 or 3:00 p.m. in the afternoon to be done. My original appointment was for 11:00 a.m. when I got there at 9:15 there was nobody in there to be serviced. I'm done with Goodyear at that location.
• DC

  Dorothy Carter

  Dec 27, 2025
  1.0
  This statement concerns issues that arose following service at the Goodyear location on Jericho Turnpike in Commack, NY. On October 17, 2025, I brought my 2017 Audi A4 to Goodyear for an oil change, a tire inspection/rotation, and to check an intermittent coolant warning light. The representative, Lee, stated the coolant system was fine, one tire needed replacement, and the rest of the vehicle was in good condition. Shortly after, I was told the coolant “breathing tube” broke while the vehicle was being lowered and that the car was undrivable. The following day, I was quoted over $525 for the repair, which I declined, and the vehicle was towed to my mechanic. My mechanic replaced the breathing tube but found the car would not shift gears. He discovered the oil reservoir had been overfilled with dirty oil, causing smoke and mechanical issues. After draining and replacing the oil, the issue persisted. Further inspection revealed the transmission fluid had been completely drained instead of the engine oil, explaining both the overfilled oil and shifting failure. I returned to Goodyear on October 23 and received a full refund for the oil change. The vehicle was brought back to Goodyear on October 24. Goodyear confirmed my mechanic’s diagnosis and stated the turbo boost needed replacement at their expense. I was assured the replacement would be sourced directly from Audi, which later proved to be false. Delays followed due to missing parts, and the vehicle remained at Goodyear until November 5. During this period, I was initially denied a rental car but was later reimbursed for rentals and Uber rides. Upon return, the vehicle had a strong fuel odor, missing underbody fasteners, and later leaked coolant. Goodyear provided conflicting explanations, and the car was eventually taken to Audi of Smithtown, which identified a cracked coolant line. As the fuel odor persisted, I brought the vehicle to Legend Audi in Massapequa. They determined the turbo was a used junkyard part, improperly installed with missing seals and only one bolt securing it. Goodyear management falsely claimed the turbo was purchased from Audi dealers. Store receipts later confirmed the part came from a junkyard. After contacting Goodyear corporate directly, a claim was opened and approved within hours, and Audi was authorized to complete the necessary repairs.

Frequently Asked Questions About Goodyear Auto Service