Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
1550 Central Avenue, Colonie, NY
12205, United States
Hours
Reviews
4.7
700 reviews
5 stars
618
4 stars
19
3 stars9
2 stars8
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Brandon and Justin received numerous commendations for their exceptional customer service, with many customers highlighting their friendliness, professionalism, and willingness to go above and beyond.
Trustworthiness
Customers frequently noted the honesty and transparency of the staff, particularly in explaining necessary repairs and providing fair pricing.
Efficiency
Many reviews praised the quick turnaround times for services, with several customers mentioning same-day service and efficient handling of repairs.
Communication
The staff was recognized for their clear communication, keeping customers informed about the status of their vehicles and explaining the work needed in detail.
Mixed Experiences
While many customers had positive experiences, some reported issues with misdiagnoses and dissatisfaction with certain repairs, indicating inconsistency in service quality.
- ABAshley B6 days ago5.0I called to see if I can been seen today to check battery. Brandon was very welcoming and informed me to come now and he will have it checked. Brandon was able to check my car as soon as I got there and informed me my battery needs to be replaced. I’m grateful of the customer service and immediate check on my car. I always can depend on the colonie location to see me when I call and help repair any issue to my car. Brandon and the rest of the guys are angel sent to colonie.
- RERebecca EagleNov 16, 20255.0I ended up here by accident but divinely timed. Brandon and Justin handled my error in giving me above and beyond what I expected or imagined. As I'm covered by SilverRock thanks to a Carvana car (do not recommend) I had 4 shoppes in the area to chose from. I chose one on Central Ave, but ended up at this one by a fluke. So glad that I did! These gentlemen provide respectful, urgent, mindful customer service. They ask, listen, and provide what you need by being proactive in meeting your possible needs even before they are expressed! Their shop at this time of year is festive. They provide a clean, comfortable, and joyful environment. They provide snacks. They accommodated a gentleman in a wheelchair in my midst with dignity and respect. All were treated like loyal customers in this place, even one who had to stay the night due to a tire blow from at least 4 hours away. They know their stuff. They are professional and efficient, and they charge a beyond fair price for red carpet, royalty treatment. Thank you! You were worth the tip from East Greenbush and I will be making it again for the simple to the complex...whatever comes my way thanks to your first impression. God bless!
- NWNiel’s WorldNov 16, 20255.0I call the store and spoke to the Manager Brandon about getting new tires on and he was exceptional with his response and got me in immediately. He suggested getting a wheel alignment done and it was the best suggestion there was. The environment was very clean and smell fresh as daisy. Very professional service I will recommend this facility for your next service.
- GKGlenda KantorNov 6, 20255.0I had a great experience at Monro on Central Ave. Brandon, the manager oversaw my inspection and the work that had to be done to insure that my Mazda passed. He went above and beyond the call and even drove me home because the work went later than expected. I cannot say enough words of praise and highly recommend to all!!⭐️⭐️⭐️⭐️⭐️
- SAStephen AlbaneseNov 2, 20255.0I have a 2012 Volvo and the gentleman who was at the service counter was having a little trouble with a work order so he called another person at a different location for help. This gentleman was so kind to come down to help him and I had the best experience with him he went above and beyond to assist me with all my issues and I just wanted to make sure that everyone knows what a great service he provides thank you so very much Brandon Blanchard for the service
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro provides dealer-quality auto maintenance, repairs, vehicle inspections, installations, roadside assistance, towing, check engine services, and specializes in tire changes.
Which tire brands are available at Monro Auto Service and Tire Centers?
Monro offers tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Monro Auto Service and Tire Centers?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
It is located at 1550 Central Avenue, Colonie, NY 12205, USA.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 518-869-5339.
Can I find automotive repair services near Monro Auto Service and Tire Centers?
Yes, there are other nearby automotive services including another Monro Auto Service location offering tire dealer and repair services.
Are there dining options near Monro Auto Service and Tire Centers?
Yes, nearby dining options include Mr. Subb sandwich shop, Pho Yum Vietnamese restaurant, The Burger Experience, and The Wing Experience for chicken wings and sandwiches.
Where can I find convenience stores or gas stations near Monro Auto Service and Tire Centers?
Nearby convenience stores and gas stations include Stewart's Shops, Mega Mart, Gulf gas station, and Mobil gas station with travel services.
Are there any beauty or health-related services near Monro Auto Service and Tire Centers?
Yes, nearby are Hair & Nails by Kristi, Scissors III and Co Hair and Nail, Affordable Dentures, America's Best Contacts & Eyeglasses optometrist, and AudioNova hearing aids.
Can I visit any retail or specialty shops near Monro Auto Service and Tire Centers?
Nearby retail options include Glennpeter Jewelers, Albany Coin and Jewelry gift shop, and Verizon mobile phone store.