Monro Auto Service and Tire Centers

4.6
715 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1550 Central Avenue, Colonie, NY
12205, United States

Hours

Reviews

4.6
715 reviews
5 stars
630
4 stars
19
3 stars
10
2 stars
8
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members, particularly Justin and Brandon, highlighting their friendliness, helpfulness, and willingness to go above and beyond.

Efficiency

While some customers experienced long wait times, others noted quick and efficient service, especially for tire changes and inspections.

Communication

Customers appreciated the clear communication regarding services needed and pricing, with staff taking the time to explain issues and options.

Mixed Experiences

While many reviews were positive, there were notable complaints about misdiagnoses, high costs, and unsatisfactory service in some instances.
  • MM
    Mikayla Marshall
    5 days ago
    5.0
    Amazing customer service from Brandon and Justin, they were able to squeeze me right in at the end of the day on short notice. They really helped me out a ton and I will definitely be bringing my car back into them whenever I need service!
  • DJ
    DOMINICK N MAMONE JR
    Jan 5, 2026
    5.0
    I called last minute for an expired vehicle inspection, and Brandon said come on in we could do that inspection today. Without hesitation, he asked me what time would you like to come in, and I said first thing Saturday morning. He says I'll be here at 7:00 I got there at 7:30 he got me in and out. His assistant Chet, was a great help also.
  • CP
    Chad Polito
    Dec 27, 2025
    5.0
    I was passing through town and needed assistance. Was served quickly and efficiently by Justin and the team. I can not recommend enough!
  • DD
    Deborah Davis
    Dec 21, 2025
    5.0
    First of all I can't tell you how happy I am what does service receive from Justin Schreiner. He was kind courteous explain everything to me period and for my safety I ended up getting two tires per his recommendation. It might I add he was here on the Sunday before Christmas by himself. He went above and beyond the store was clean he was friendly and he was Grace Under Pressure. He will be the reason I go back. 1/4/2026 UPDATE went again today. JUSTIN ALONE again today but was as pleasant and knowledgeable as ever . Would like the DM to get ahold of me . This shop is running well because of JUSTIN. 2nd time there and same great service 5 stars again.
  • AA
    Azari
    Dec 16, 2025
    5.0
    I had a wonderful experience getting my car serviced at Monroe. They were able to fit me in for a same day appointment and the staff was very friendly and pleasant to work with. Justin was very helpful and an absolute delight. I will be returning for any other auto service I need.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro provides dealer-quality auto maintenance, repairs, vehicle inspections, installations, roadside assistance, towing, check engine services, and specializes in tire changes.

Which tire brands are available at Monro Auto Service and Tire Centers?

Monro offers tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.