Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Colonie, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Colonie location today.
Location
Hours
Reviews
4.4
253 reviews
5 stars
182
4 stars
27
3 stars
15
2 stars
12
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, professional, and helpful, with many customers highlighting specific employees for their exceptional service.
Vehicle Quality
Feedback on vehicle cleanliness and maintenance was mixed, with some customers reporting issues with dirty or poorly maintained cars, while others praised the quality of their rentals.
Efficiency
Many customers noted the quick and efficient rental process, often being in and out in under five minutes, which contributed to a positive overall experience.
Communication
While most reviews highlighted good communication, there were instances of confusion regarding rental agreements and charges, indicating a need for clearer communication in some cases.
Overall Experience
The majority of customers expressed satisfaction with their rental experience, with many stating they would return and recommend the location to others.
- DRDanielle RudolphNov 15, 20255.0I believe his name was Jaylen and he was great! Super quick and easy process! The check in definitely helps and I was given a ride down the road home after unexpectedly not having a ride at drop off! Very grateful!
- LLLynnNov 11, 20255.0Very friendly and accommodating staff! It was a smooth and flawless experience! I would highly recommend enterprise car rental!
- JMJacqueline MccormackNov 5, 20255.0Drew and the staff at the Central Ave location in Colonie, NY were great to deal with. They kept me informed and made it very easy during a stressful time.
- PPPatricia PollockOct 23, 20255.0This was my first time renting a car with Enterprise in Colonie. Excellent customer service, including pick up and drop off service. Jaylen was friendly and professional, taking the time to explain the rental agreement as well as the specifics of the car. Overall, a great experience!
- STSusan ThompsonOct 16, 20255.0Outstanding customer service from Josh and Drew! We had to rent a truck for approximately two months due to a accident that put our truck into the shop. At different times, Josh or Drew were there to assist us with their friendly and professional attitude. The office was clean and welcoming, and the truck was well-maintained and spotless, making the entire process smooth. Their helpfulness and attentiveness made a stressful situation much easier. Thanks again! We will definitely rent from this location again as their service exceeded our expectations.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Colonie, NY?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.
What are the business hours for the Colonie, NY Enterprise Rent-A-Car location?
Enterprise Rent-A-Car in Colonie is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation at the Enterprise Rent-A-Car in Colonie?
You can reserve your rental car online at Enterprise's website or by calling their local phone number +1 518-869-9010.
Does Enterprise Rent-A-Car in Colonie offer airport pickup services?
Yes, the Colonie location provides airport pickup services to make your car rental experience more convenient.
What payment methods are accepted at Enterprise Rent-A-Car in Colonie?
They accept American Express, Check, Discover, MasterCard, and Visa for payments.
Are there any discounts available for military personnel at this Enterprise Rent-A-Car?
Yes, Enterprise Rent-A-Car in Colonie offers discounts for active military members.
Is Enterprise Rent-A-Car in Colonie women-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby automotive repair shops can customers visit if their car needs service while renting?
Nearby automotive repair options include H&V Collision Center, Caliber Collision, and Mobility Works, which can be convenient for customers needing vehicle repairs.
Which hotels are located near Enterprise Rent-A-Car in Colonie for customers needing accommodations?
Nearby hotels include Days Inn & Suites by Wyndham Albany, Motel 6 Albany, NY - Airport, and Days Inn and Suites - Albany, offering convenient lodging options for travelers.
What dining options are available near Enterprise Rent-A-Car in Colonie for customers looking to eat before or after rental?
Customers can enjoy nearby dining at Bangkok Bistro Colonie (Thai cuisine), La Fiesta (Mexican/Latin American), and Aromas Authentic Indian Restaurant and Lounge.