Valvoline Instant Oil Change

4.1
359 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Clifton Park.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1682 Route 9, Clifton Park, NY
12065, United States

Hours

Reviews

4.1
359 reviews
5 stars
249
4 stars
26
3 stars
15
2 stars
9
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; some customers praised the team for being courteous and professional, while others reported unwelcoming or rude behavior from management.

Efficiency

Many customers appreciated the quick service and efficiency, often noting that oil changes were completed in a timely manner.

Inspection Issues

Several reviews highlighted problems with getting vehicle inspections, including being turned away or told inspections were not available, leading to frustration among customers.

Upselling Concerns

Customers expressed dissatisfaction with perceived upselling tactics, with some feeling pressured to purchase unnecessary services.

Inconsistency

There were reports of inconsistent service quality, with some customers experiencing excellent service while others faced significant issues, such as incorrect charges or incomplete work.
  • CM
    Crystal Margison
    Dec 20, 2025
    5.0
    The service techs were wonderful! They were very friendly, efficient, quick, thorough, and they explained everything to me. Excellent service!
  • AL
    Amanda Landy
    Dec 6, 2025
    1.0
    We stopped in for an oil change this morning (12/6), online says it opens at 730am and all bays were full. We were greeted outside promptly by a kind employee who told us which bay to park outside of. We waited almost a half hour before we were moved into our bay, told someone would be right with us, and we waited almost another ten minutes while that employee stepped into the waiting room to sip his coffee while looking out at us. Finally, Naquan (manager) came to our vehicle. He was less than friendly from the get go. A chance of possible mistaken identity, but he was not kind and courteous in the very least and was friendly with other customers. He barely spoke to us and mumbled when he did. Owen, the assistant was very kind through the whole visit. As long time customers, we will not be back as we did not feel welcomed in the very least.
  • GS
    Greta Stearman
    Dec 4, 2025
    5.0
    Short staffed today but everyone working hard! I'm actually concerned for the staff health as the air quality is terrible. These folks are working in an unhealthy environment. I m having to wait outside as the air is so bad and these guts are trapped inside on a cold day. Take care of your staff. Install exhaust fans please
  • AH
    Alexander Hamilton
    Dec 1, 2025
    4.0
    First off, the ASM is amazing and I love his attitude for the job, this review is for the others working there. I love the convenience of Valvoline, the only complaint is the push for opening my glove box for a filter I change myself. I even told them I change it myself (it’s $15 online) and 10 minutes of my time rather than $55 at valvoline. The guy taking it out keeps telling me it’s cheaper for them than the dealership, and I said I do it myself and he made a comment that’s it’s easier for me to sit and watch him do it than me to do it, respectfully I didn’t ask you to do this; your boss did after I kindly informed the boss I do it myself. I understand there’s a job to do, but if a customer informs you they do their own maintenance on something, it’s okay you check it; but don’t hit with the guilt trip because you’re having a bad day. There was a lot of standing around as if they didn’t know how to help, waiting for direction from their boss.
  • DL
    Drew Lamy
    Nov 28, 2025
    5.0
    Manager, Naquan, was so pleasant and welcoming for someone (me) who doesn’t enjoy car maintenance errands. The team helped me reset my oil change alert and filled my tires. As someone who has to drive for 90% of the job, I really appreciate that they took the time to do those things for me.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer in Clifton Park?

Valvoline Instant Oil Change offers quick, easy, and trusted preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Clifton Park?

It is located at 1682 Route 9, Clifton Park, NY 12065, USA.