Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Clay.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
327 reviews
5 stars
237
4 stars
40
3 stars
20
2 stars0
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for inspections and oil changes, with some waiting over two hours.
Customer Service
While many reviews praised the staff for being friendly and helpful, there were notable complaints about unprofessional behavior and poor communication.
Quality of Work
Several customers expressed dissatisfaction with the quality of service, citing issues such as incorrect oil levels and damage to vehicles.
Pricing Concerns
Some customers felt that the prices were high and that they were pressured into additional services that were unnecessary.
Overall Experience
Mixed reviews overall, with some customers having great experiences while others reported significant issues.
- AAAlyssa04042 days ago5.0I went for an oil change the team was very friendly and made my experience a whole lot better. It’s hard to find a service shop that’s clean and organized and the employees aren’t miserable !!
- ASAlyssa SantiagoNov 4, 20251.040 minutes just waiting for the person in front of me, time i wont get back ... the guy doing the job was super nice, but unfortunately he cant carry the weight of the promised experience on his shoulders. Disappointed and overpriced.
- TBTiffany BillingsleyNov 3, 20251.0Did not put the right amount of oil in my vehicle causing it to run out and my car shut down I took to pepe boys which cost me 150 to get diagnosed to come find out my car is perfect just no oil thanks for messing up my car and costing me more money vavoline just lost 6 customers im telling everyone not to go here
- EAEmilee ArgusOct 24, 20255.0Everyone I spoke to for an inspection and oil change was kind. Great experience.
- JDJim DoOct 16, 20253.0Google Live let me down. It said it was less busy than usual (almost none), so I went there instead of another one I originally was going to go to... They have a special lane for inspections which was different. However, it was curbed on both sides and after making the first sharp turn I realized there were four cars ahead of me (the employees' cars hid them from my view). I thought about trying to backup, but worried about my wheels/tires trying to negotiate the sharp turn. Why the curbs??? There was a grassy area that, if the curb wasn't there, I could've pulled in and turned around. I was stuck there for the duration (2 hours). FYI, when I got home I refreshed the page and Google Live still had it at almost no traffic. Apparently everyone that got an inspection wasn't on google. When I was finally getting my car inspected, I realized "what if I fail on something they can't fix"? In the past, they let you come back and you only have to pay the original fee. But, it could mean another 2 hour wait! Was it worth it? Luckily, no issues. You need to ditch that curb on the left as you go in.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all vehicle types.
Where is Valvoline Instant Oil Change located?
It is located at 7855 Oswego Road, Clay, NY 13090, USA.
What are the operating hours for Valvoline Instant Oil Change?
The shop is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change?
No appointment is required; Valvoline Instant Oil Change accepts walk-ins for their services.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on holidays?
Valvoline Instant Oil Change is closed on major holidays such as November 27, 2025, and December 25, 2025.
Can I find food or coffee near Valvoline Instant Oil Change?
Yes, nearby options include Quickstopminimart for convenience items and coffee, Asian Garden and Papa John's Pizza for meals, and Little Caesars Pizza for quick food.
Are there any places to relax or socialize near Valvoline Instant Oil Change?
Customers can visit the Gathering Lounge nearby, which is a local bar where they can relax and socialize before or after their vehicle service.
Where can I get vehicle-related services or products near Valvoline Instant Oil Change?
Besides Valvoline, nearby automotive services and stores include MSK Bottle Redemption for recycling and Eldan Homes Inc. for construction and home improvement services.
How can nearby real estate or financial service providers help me while visiting Valvoline Instant Oil Change?
Nearby real estate agents like Sarah Murphy Realty and financial advisors such as Integrated Financial Group of CNY can assist if you're considering local property investments or financial planning during your visit.