Gerber Collision & Glass

Reviews

• SH

  Sue Ellen Holmes

  Feb 5, 2026
  5.0
  This entire team, from the front desk associate to the folks fixing the vehicles and the manager, are all friendly and professional. The repair was perfect, and I had my vehicle back two days ahead of schedule. They cleaned the inside and outside of my car, which was an unexpected surprise. Avoid the Syracuse location (I had a really bad experience there!) and go to this location instead!
• SG

  Shaneika Gillard

  Jan 13, 2026
  5.0
  Service was great and Nile does great work highly recommend
• EW

  Eleanor Williams

  Dec 22, 2025
  5.0
  As a rite of passage in central New York, I hit a deer, or I should say a deer hit me. My insurance told me to take the car to Gerber. I had never heard of Gerber, so I didn't know what to expect. From the moment I dropped my vehicle off, the staff was so kind to me. They provided updates throughout the entire process, and they finished the repairs well before promised. When I saw my car, it looked brand new! and they even cleaned the inside! When my car was returned to me, I noticed a few issues and when I reached out, they told me they would take care of it right away. Thank you for your excellent customer service! The only complaint I have and it is minor, is that loaner vehicles should be available like some of your competitors...but it's no biggie, we made it work!
• RC

  Ryan Cornelius

  Oct 29, 2025
  5.0
  Marcus took great care and was in contact through all of the process of the repair. Could not recommend them enough!
• PR

  Phillip Robinson

  Oct 17, 2025
  1.0
  Quality of work was very poor, paint job was shoddy and started peeling

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