Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
8252 US Route 11 S., Cicero, NY
13039, United States
Hours
Reviews
4.2
263 reviews
5 stars
195
4 stars
14
3 stars
6
2 stars3
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor communication.
Appointment Management
Numerous reviews highlighted issues with appointment scheduling, including long wait times and the inability to honor scheduled appointments.
Service Quality
While some customers were satisfied with the quality of service and repairs, others expressed concerns about upselling and perceived dishonesty regarding necessary repairs.
Pricing
Customers noted that while some found the prices reasonable, others felt they were overcharged for services.
Staffing Issues
Several reviews mentioned a lack of staff, which contributed to delays and poor service experiences.
- JDJohn DJan 5, 20265.0The manager Jeff was extremely helpful.We will definitely be doing business with him again
- BHBrian HillikerDec 30, 20255.0Quick friendly service!
- CCcameronDec 15, 20254.0One of my lug bolts was loose when I torqued them down after the install of new tires other than that amazing service
- AMalicia mitchellDec 13, 20251.0I called & had an appointment to have my tires (that I bought there) rotated at this place, Monro - 8252 US Rt. 11 in Cicero. The manager tells me that the middle of my tires are balding & I need new tires. He said that they could not service the vehicle to rotate my tires because of this. He didn't show me a tread depth gauge or measurement to prove this was the case with my tires. I told him I'd get a second opinion. I rate this place a 0. There was only 2 people running the business at this location. I then proceeded to call the same day another Monro business and made an appointment with the Monro in North Syracuse. They rotated my tires and never mentioned anything about my tires balding. Unbelieveable!
- JMJeffrey MacBainDec 11, 20253.0Jeff the manager was outstanding. Staff is friendly however, when I got four new tires, all of them were different pressures when I left which to me is a little bit crazy since it’s supposed to be balancing and mounting also that you pay for which is like $100 service and when I laughed one tire was at 40 which to me is insane and one tire was at 34 so either the kid who did the tires was brand new or wasn’t top properly but anyway, I had to go somewhere else to get them balanced
Frequently Asked Questions About Monro Auto Service and Tire Centers
What types of services does Monro Auto Service and Tire Centers in Cicero offer?
Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair, including vehicle inspections, installations, road assistance, towing, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours for Monro Auto Service and Tire Centers?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.
Where is Monro Auto Service and Tire Centers located in Cicero?
It is located at 8252 US Route 11 S., Cicero, NY 13039, USA.
How can I contact Monro Auto Service and Tire Centers in Cicero?
You can reach them by phone at +1 315-699-8310.
Which tire brands does Monro Auto Service and Tire Centers specialize in?
They specialize in top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
Is there a website where I can find more information about Monro Auto Service and Tire Centers in Cicero?
Yes, visit their official website at https://locations.monro.com/ny/cicero/8252-us-route-11-s
What government offices are located near Monro Auto Service and Tire Centers in Cicero?
Nearby government offices include the Cicero Highway Department, Cicero Town Clerk, and the Town Supervisor's office, which may be useful if you need local town services during your visit.
Are there any popular retail stores near Monro Auto Service and Tire Centers where I can shop while waiting?
Yes, Target and Store More for Less are nearby retail options where customers can shop conveniently while their vehicle is being serviced.
Which fitness and wellness centers are near Monro Auto Service and Tire Centers?
Nearby fitness and wellness centers include Jumping Jacq's Fitness Studio, Tren Squad Gym, and Timeless Massage, offering options to relax or exercise before or after your service appointment.
How can I use nearby services like Dr.Phone Fix or Computer Outlet of Cicero in relation to my visit to Monro Auto Service and Tire Centers?
While your vehicle is being serviced, you might also get your electronics or phone repaired at nearby Dr.Phone Fix or shop for computer and electronics needs at Computer Outlet of Cicero for a convenient multitasking experience.