Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cicero, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cicero location today.
Location
Hours
Reviews
4.2
176 reviews
5 stars
123
4 stars
18
3 stars
8
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Reservation Issues
There were multiple complaints about reservation mishaps, including unavailability of reserved vehicles and poor communication regarding bookings.
Overall Experience
While many customers had positive experiences, some reported significant frustrations that impacted their overall satisfaction.
- AAAndreaDec 31, 20254.0I’ve generally had good experiences with Enterprise (Cicero location), and the staff this time were friendly and helpful. The 2025 Nissan Sentra was reliable, but Apple CarPlay wouldn’t connect—even with staff help. This meant I couldn’t use Maps through the dashboard, so I had to look at my phone for navigation—less safe on long drives. Hands-free tech like CarPlay should be standard. On the return trip, I hit severe winter weather near Syracuse and decided not to stop for gas, both for safety and to make sure the car was returned on time. I understand the policy, but the fuel charge ($5.60/gallon) felt steep under the circumstances. A bit of flexibility here would have been appreciated. Overall, solid service and great people, but a few issues kept this from being a 5-star experience.
- AWAng WoodDec 25, 20255.0I can’t say enough good things about Enterprise. Every time I use Enterprise, the associates are incredibly kind, professional, and accommodating. They truly go above and beyond to make the rental process easy and stress-free. From check-in to return, the customer service is consistently outstanding. They’re always willing to help, answer questions, and make sure I’m taken care of. It’s rare to find a team that is this friendly and reliable every time, but they never disappoint. Highly recommend Enterprise to anyone looking for excellent service and a smooth rental experience!
- TRThomas RestuccioDec 2, 20255.0I recently reserved a vehicle through this location. Due to the high volume of rentals for the holiday week, I was able to work with Joe and Leah to ensure that the proper size vehicle was available. The pick-up and drop off was very easy and Joe was able to rectify a small issue that occurred during the rental in a timely and efficient manner. I highly recommend renting from this location with a friendly, attentive and professional staff.
- NTNettie TaylorNov 27, 20255.0I had a great experience with the Enterprise team on Brewerton Rd.l picked my vehicle up on a rainy evening. The agent had it warm, gas tank full and clean.My return of the vehicle was quick and easy. Thanks for excellent customer service.
- NSNicole SpencerNov 9, 20255.0I don’t use any one else but enterprise, it’s always a great experience!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Cicero, NY?
Enterprise Rent-A-Car is located at 8072 Brewerton Rd, Cicero, NY 13039.
What are the operating hours of Enterprise Rent-A-Car in Cicero?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer in Cicero?
They offer a wide range of vehicles including rental cars, vans, luxury cars, and trucks.
Can I make a reservation online for a rental car at Enterprise Cicero?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ny/cicero-2986.html.
Does Enterprise Rent-A-Car Cicero accept credit cards?
Yes, they accept American Express, Discover, MasterCard, Visa, as well as cash and checks.
Is Enterprise Rent-A-Car Cicero woman-owned or offer military discounts?
Yes, the location is woman-owned and offers discounts for active military personnel.
What nearby stores can I visit while picking up my rental car at Enterprise Cicero?
Nearby you can find Metro by T-Mobile for mobile phones, Payless ShoeSource for footwear, and Walmart for groceries and pharmacy needs.
Are there any fitness or recreational spots near Enterprise Rent-A-Car in Cicero?
Yes, Cicero Fit Body Boot Camp gym and Karate John's Martial Arts Center are close by for your fitness activities.
Where can I find food or dining options near Enterprise Rent-A-Car Cicero?
Subway sandwich shop is nearby if you're looking for a quick meal during your visit.
Are there any pet services close to Enterprise Rent-A-Car in Cicero?
Yes, nearby pet service providers include Quick-Tag and Barks & Rec for pet care and boarding.