Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Brewerton Rd. in Cicero, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cicero, NY or call us at (315) 699-5053.
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for rudeness and lack of assistance.
Product Availability
Many customers appreciated that the store had the parts they needed in stock, although there were complaints about incorrect parts being provided.
Efficiency
Several reviews highlighted quick service and efficient problem-solving, but there were also reports of slow service and long wait times.
Staff Knowledge
While some staff members were noted for their expertise, there were instances where employees lacked basic knowledge about products.
RD
Rob Dracker
Jan 30, 2026
5.0
Had a great experience at this AutoZone - they replaced my battery and tail light bulbs quickly and at no extra cost. John D was the technician who helped and he did a great job looking up compatible parts and getting everything installed.
KL
khang le
Jan 5, 2026
1.0
Worse store to buy parts no help whatever.
KM
kaitlin mccool
Dec 16, 2025
5.0
Tory and Karen were awesome! They helped me quickly, efficiently and were super friendly ^_^
MW
Morgan W
Nov 14, 2025
5.0
Isaac and John were wonderful! They helped test and then changed my care battery!
JL
Jon Lawful
Nov 12, 2025
1.0
Since they replaced the guy behind the parts counter with a woman with red hair and the worst attitude I have ever seen I’ve stopped going there and advised anyone I know just to avoid that store. If you hate your job that much and are that rude you should just quit. Buy from another Store brand altogether.