Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Brewerton Rd. in Cicero, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cicero, NY or call us at (315) 699-5053.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, often at competitive prices.
Service Efficiency
While some reviews highlighted quick service, others pointed out issues with slow customer service and staff knowledge, leading to frustration.
Mixed Experiences
There were several negative experiences reported, particularly regarding rude staff and incorrect parts being provided, which affected overall customer satisfaction.
KL
khang le
Jan 5, 2026
1.0
Worse store to buy parts no help whatever.
KM
kaitlin mccool
Dec 16, 2025
5.0
Tory and Karen were awesome! They helped me quickly, efficiently and were super friendly ^_^
MW
Morgan W
Nov 14, 2025
5.0
Isaac and John were wonderful! They helped test and then changed my care battery!
JL
Jon Lawful
Nov 12, 2025
1.0
Since they replaced the guy behind the parts counter with a woman with red hair and the worst attitude I have ever seen I’ve stopped going there and advised anyone I know just to avoid that store. If you hate your job that much and are that rude you should just quit. Buy from another Store brand altogether.
KV
Kevin Vergara
Oct 15, 2025
5.0
Came in for a headlight bulb replacement. It turned out that the light fixture was harder to get to on the passenger side for my Prius 2009 than I had anticipated. It required a lot of maneuvering of parts and I was almost ready to go to the dealer. Despite that, Ron really pushed through and did an amazing job! He also noticed that the wires for my light fixture were exposed and said that was causing some corrosion. So I bought some electrical tape there and he helped patch it up. Overall he was incredibly patient, knowledgeable, and down to Earth. It's people like him that really keep customers coming back, great service, very impressed. I can now drive safely and not be pulled over for missing a headlight. Thanks!!!