Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Brewerton Rd. in Cicero, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cicero, NY or call us at (315) 699-5053.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
272 reviews
5 stars
169
4 stars
51
3 stars
29
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being untrained or unresponsive.
Product Availability
Many customers appreciate the availability of parts in stock, but there are complaints about incorrect parts being provided and issues with inventory accuracy.
Staff Knowledge
There are reports of knowledgeable staff who assist customers effectively, but also instances where employees lack basic product knowledge.
Overall Experience
Overall experiences vary widely, with some customers expressing high satisfaction and loyalty, while others report significant frustrations with service and product issues.
Pricing
Customers generally find prices to be reasonable, though some express a desire for better deals or lower prices.
- MWMorgan WNov 14, 20255.0Isaac and John were wonderful! They helped test and then changed my care battery!
- JLJon LawfulNov 12, 20251.0Since they replaced the guy behind the parts counter with a woman with red hair and the worst attitude I have ever seen I’ve stopped going there and advised anyone I know just to avoid that store. If you hate your job that much and are that rude you should just quit. Buy from another Store brand altogether.
- KVKevin VergaraOct 15, 20255.0Came in for a headlight bulb replacement. It turned out that the light fixture was harder to get to on the passenger side for my Prius 2009 than I had anticipated. It required a lot of maneuvering of parts and I was almost ready to go to the dealer. Despite that, Ron really pushed through and did an amazing job! He also noticed that the wires for my light fixture were exposed and said that was causing some corrosion. So I bought some electrical tape there and he helped patch it up. Overall he was incredibly patient, knowledgeable, and down to Earth. It's people like him that really keep customers coming back, great service, very impressed. I can now drive safely and not be pulled over for missing a headlight. Thanks!!!
- MDMark D'AlbertoOct 5, 20251.0Went in this morning to return a wiper blade. Apparently the associate did not know how to do returns, and apologized and then asked the manager for help. He appeared to be too busy to assist as it sounded as if he needed to locate break lines for a customer, so I kept waiting while trying to keep my disabled daughter entertained. Then another associate came in and completed the transaction. I find it very disturbing that a customer who is waiting in the store is not as a priority as one who is on the phone. I believe management needs to review this policy and correct it, as word will get around about this poor customer service.
- HDHarley DonlonAug 10, 20251.0Called at 5:20 pm, sat on hold for 10 minutes, FINALLY someone picks up some guy who tell me to go to a diffrent parts store THATS CLOSED mind you. Then as I try to ask a diffrent question about what they might have in store, he HANGS UP ON ME MID SENTENCE. WHAT THE ACTUAL HELL??
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Cicero, NY is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer same-day delivery or in-store pickup services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
What types of auto products can I find at AutoZone Auto Parts on Brewerton Rd?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts at the Brewerton Rd location.
What is the address and contact number for AutoZone Auto Parts in Cicero, NY?
The store is located at 8037 Brewerton Rd, Cicero, NY 13039. You can call them at (315) 699-5053.
Can I shop in-store at AutoZone Auto Parts, or is it pickup and delivery only?
You can shop in-store, as well as use curbside pickup, in-store pickup, and same-day delivery services.
What popular brands are available at AutoZone Auto Parts?
AutoZone offers well-known brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any automotive repair or car service centers near AutoZone Auto Parts?
Yes, nearby you will find Northside Collision Cicero, an auto body and glass repair shop, as well as Mavis Discount Tire for tire services.
What nearby services can help me with my car wash and detailing needs?
Niagara Car Wash is located near AutoZone Brewerton Rd for professional car wash services.
Are there food and dining options close to AutoZone Auto Parts in Cicero?
Yes, you can visit nearby Buffalo Wild Wings, Buffalo Wild Wings 'GO', or Sweet Frog for dining and frozen yogurt treats before or after your visit.
Is AutoZone Auto Parts close to any beauty or personal care salons?
Yes, several beauty salons such as Brooke at Passions, Modern Techniques, and Sport Clips Haircuts of Cicero are located near AutoZone Brewerton Rd.