Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
78 Brookside Avenue (Chester Mall), Chester, NY
10918, United States
Hours
Reviews
4.1
312 reviews
5 stars
220
4 stars
21
3 stars
6
2 stars
5
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and unprofessional behavior.
Service Quality
Inconsistent service quality; some customers experienced quick and efficient repairs, while others reported poor workmanship and unresolved issues.
Pricing Issues
Several customers felt overcharged for services, with complaints about hidden fees and high estimates compared to competitors.
Timeliness
Timeliness varied significantly; some customers appreciated quick service, while others faced long wait times and delays.
Communication
Communication issues noted, including lack of follow-up and clarity regarding services performed or needed.
- MLMeredith Lienemann6 days ago5.0Always a pleasure to see Dan & Johnna!
- KKKarenNov 3, 20255.0I highly recommend Monro muffler in Chester, NY. I went there a few years ago because my check engine light came on. It was an extensive repair job, but it was done well. I was even able to open a drive card credit card and get 6 months 0% interest. I have been going there ever since to keep my 10 years + car on the road, oil changes, tires, brakes, state inspections.
- EEEnesNov 1, 20251.0Called at 11am for a 130pm appointment. Arrived at 130pm. Guy at counter says I just saw your appointment, it's going to be a long time Never again. On to a place that treats customers with respect for their time.
- TETerri EckertOct 20, 20253.0Pleasant staff - fair prices - quickly done the only issue is they didn’t do a high speed balance and the truck shook once we drove 65 / 70 on the highway and since they weren’t open on Sunday we had to pay to have it redone at another local place open on Sunday
- HHHebert HernandezOct 9, 20251.0I bought my truck tires from there and I asked for alignment, they called me back for some part extra to change and I explained them I already did some work with my mechanic and then they called me back and changed the story and said another part, I said ok go ahead and replace the part but save it for me so I can show it to my mechanic, they didn’t, so when finally “fixed it” they called me to get it and after signing and paying the guy “Dan” was like by the way we couldn’t get the alignment done, and when my wife called to complain they said I denied everything she was complaining about, like I denied those services. I spent almost $ 1, 600 dollars and the service wasn’t feeling like a good honest treatment, so disappointed and I wouldn’t recommend this place
Frequently Asked Questions About Monro Auto Service and Tire Centers
What are the main automotive services offered at Monro Auto Service and Tire Centers in Chester, NY?
Monro Auto Service and Tire Centers provides dealer-quality automotive services including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.
What tire brands does Monro Auto Service and Tire Centers specialize in?
They specialize in tire changes using top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Monro Auto Service and Tire Centers during the week?
The center is open Monday through Friday from 7:30 AM to 7:00 PM and on Saturday from 7:30 AM to 6:00 PM; it is closed on Sundays.
Where is Monro Auto Service and Tire Centers located in Chester, NY?
It is located at 78 Brookside Avenue (Chester Mall), Chester, NY 10918, USA.
How can I contact Monro Auto Service and Tire Centers by phone?
You can call them at +1 845-469-9688 for inquiries or appointments.
Is Monro Auto Service and Tire Centers located near any major shopping centers in Chester?
Yes, it is located inside Chester Mall, a major shopping center in Chester, NY, making it convenient to visit while shopping.
What nearby entertainment options are available close to Monro Auto Service and Tire Centers?
Nearby entertainment options include Chester 6 Cinemas, Flagship Premium Cinemas Chester, and Elite Cinema 6, ideal for watching a movie before or after your visit.
Are there food and drink options near Monro Auto Service and Tire Centers?
Yes, nearby dining options include Dunkin', Mingtown Chinese Restaurant, Brother Bruno's Pizza, Kung Fu Tea, and Wendy's, perfect for grabbing a bite.
Are there financial services near Monro Auto Service and Tire Centers?
Yes, nearby financial service locations include TD Bank and The Exchange Network ATMs, convenient for banking while visiting the center.
Does Monro Auto Service and Tire Centers offer roadside assistance and towing services?
Yes, they provide comprehensive automotive care including roadside assistance and towing services to assist you during vehicle emergencies.