Monro Auto Service and Tire Centers

4.6
334 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
155 French Road, Cheektowaga, NY
14227, United States

Hours

Reviews

4.6
334 reviews
5 stars
287
4 stars
11
3 stars
1
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and communicative, with specific mentions of managers like Chaz and Mario providing excellent service.

Efficiency

Several reviews highlighted the quick service and efficiency in handling repairs and inspections, with many customers appreciating the short wait times.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, mentioning instances of perceived overcharging or unexpected costs, leading to mixed feelings about value for service.

Trustworthiness

While many customers felt the service was honest and reliable, a few reviews raised concerns about upselling and the accuracy of service recommendations.
  • DP
    David Power
    1 day ago
    5.0
    Seems like a decent shop,no bs.no games,thank you
  • BM
    brian maki
    Jan 6, 2026
    5.0
    Very friendly and knowledgeable staff.Took me early and stuck with in my budget to help me get a new tire because I had a flat .Definitely would return
  • JM
    justin miller
    Dec 11, 2025
    5.0
    Had a flat tire and it was 6:55 and they closed as at 7. They were the nicest guys! Couldn't believe they didn't make me leave it there but they took my car back and replaced the back tire. Would go back for sure!!
  • AK
    Ashley Kowalyk-Mychajliw
    Dec 8, 2025
    5.0
    On a late afternoon I noticed a nail in my tire. I tried stopping at multiple tire places on Transit road. Places either closed by 4 pm or were super busy. I called Monroe on French road. They were able to take me right away. They tried to fix the leak from the nail. Due to the positioning of the nail, I had to get a new tire. Luckily they had a similar tire for purchase. As a busy mom of young children, efficiency and short wait time is essential. Jon the manager was amazing! I’m so grateful for this location. They were professional and fairly priced. I would highly recommend them to anyone.
  • A2
    Asteroid 2020
    Nov 28, 2025
    2.0
    Had to get radiator and a couple other things replaced, was originally quoted for roughly $800, then the price got jacked up to $1390 after labor. Couldn't afford to get it out do to being in between jobs, so new management offered to just give it back to me for $800 just to get it out of the lot. However, when I went to pick the car up, the switched it back to the full price which I was stuck paying. All In all, service costs money, but don't bait and switch me when I come to pick the car back up.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top brands.

What are the operating hours of Monro Auto Service and Tire Centers?

Monro is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.