Brand Certified
Basil Ford
4.6(4287 reviews)
Certified by Basil Ford • Mar 01, 2026
Business Details
1540 Walden Ave, Cheektowaga, NY
14225, United States
Certified by Basil Ford • Mar 01, 2026
(716) 893-1000
Certified by Basil Ford • Mar 01, 2026
https://www.basilford.com/
Certified by Basil Ford • Mar 01, 2026
About
Certified by Basil Ford • Mar 01, 2026
Ford DealerCar DealerAuto BrokerUsed Car DealerCar Leasing ServiceCar Finance and Loan Company
Basil Ford invites customers to see how every day we work to exceed expectations and provide incredible service that creates a car buying, selling and servicing experience that is fast, friendly and easy!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Basil Ford • Mar 01, 2026
Hours
Certified by Basil Ford • Mar 01, 2026
Reviews
4.6
4,287 reviews
5 stars
3,593
4 stars
263
3 stars
87
2 stars63
1 star
281
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.
Sales Experience
Several reviews highlighted positive experiences during the vehicle purchasing process, noting smooth transactions and a lack of pressure from sales staff.
Service Issues
There were multiple complaints regarding service delays, poor communication, and dissatisfaction with vehicle repairs and warranty honors.
Mixed Experiences
While many customers had positive interactions, some reported aggressive sales tactics and a lack of follow-up on concerns, leading to a mixed overall impression.
- PCPeter Capitano6 days ago5.0I’ve taken all my vehicles to Basil Ford service for over a decade. I can honestly say I have never had a complaint. Service is Great and always accommodating
- LTLaShawn TurnerFeb 25, 20265.0George and his supervisor Mike!!!! These two Men still have empathy and compassion. And that goes further than any red cent in the world. I loved their help and guidance. I wish everyone could experience customer service like that. They handled me gently and with respect. I would recommend them to anyone I know.
- KWkyle wendtFeb 13, 20265.0Nick and Chris worked their magic and today I picked up my new 2026 F-250! The service is awsome and painless. I originally just went in to get some numbers on a trade. The numbers didnt match what I was looking to spend and they worked hard for 3 days and got me the absolute best deal they could! Today I walked out a really happy customer! Thank you basil for the best experience I have ever had at any dealership I have been too!
- ___Feb 12, 20261.0Weren’t willing to work with me on an out of state purchase. I was willing to absorb cost and paperwork burden to make it happen. Sales manager told me incorrect information regarding my state law and said it couldn’t be done. Okay. I hear you loud and clear. A month later, the car is still available for sale on their website. Edit: The salesman gave me word direct from the manager that the deal could not be done.
- JMJeannie MayFeb 1, 20265.0What an amazing experience!! Nick was absolutely exceptional to work with. I went looking to upgrade from a sedan to an SUV and truthfully, J already knew what I was looking for walking in - but I was open to suggestions. Nick made immediate eye contact, promptly took care of me and genuinely listened to what I wanted in a vehicle, then he presented me with the option he thought was best… and it happened to be exactly what I wanted. Mike and Charlie were also so kind and helpful. My payment was even lower than I thought it would be, and everything was effortless on my part…they even helped me clean out my old car. I am thrilled with my experience here and would recommend Nick to anyone looking for a vehicle. Thank you all so much for a great day and a GREAT car!
Frequently Asked Questions About Basil Ford
What are the main services offered by Basil Ford?
Basil Ford offers car buying, selling, and servicing experiences including car sales, repairs, leasing, financing, oil changes, and car washes.
What are the Basil Ford dealership hours?
Basil Ford is open Monday to Thursday from 9 AM to 7 PM, Wednesday and Friday from 9 AM to 6 PM, Saturday from 9 AM to 5 PM, and closed on Sundays.
Where is Basil Ford located?
Basil Ford is located at 1540 Walden Ave, Cheektowaga, NY 14225, USA.
Does Basil Ford provide car repair and maintenance services?
Yes, Basil Ford offers service repair, oil changes, car washes, and car rental services.
Can I purchase a car online or get delivery service from Basil Ford?
Yes, Basil Ford provides delivery service and supports in-store shopping options.
What payment methods does Basil Ford accept?
Basil Ford accepts payment by check and debit card, among other options.
Is there a quick service location near Basil Ford for automotive needs?
Yes, Quick Lane at Basil Ford is located nearby and offers automotive services to customers looking for fast repairs and maintenance.
What dining options are available near Basil Ford?
Nearby dining includes Pardon My Cheesesteak, Rachel's Mediterranean Grill - East Buffalo, IHOP, Tim Hortons, Subway, and Tewogbola Solanke coffee shop and fast food restaurant, ideal for meals before or after your visit.
Where can I find additional mobile phone services near Basil Ford?
For mobile phone accessories and services, Cricket Wireless and Metro by T-Mobile stores are located nearby for your convenience.
Are there any fitness or health services close to Basil Ford?
Yes, Planet Fitness gym is nearby, along with health specialists like Dr. Sanjay Gupta (psychiatrist) and dental professionals such as Buffalo Dental Implant and Dr. Allyson Supowitz.
Brand Certified Facts from Basil Ford
This information is certified by Basil Ford and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website