AutoZone Auto Parts

4.1
455 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Walden Ave in Cheektowaga, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cheektowaga, NY or call us at (716) 893-0732.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1601 Walden Ave, Cheektowaga, NY
14225, United States

Hours

Reviews

4.1
455 reviews
5 stars
270
4 stars
81
3 stars
41
2 stars
16
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude and unprofessional.

Staff Knowledge

Several customers noted that while some staff members are knowledgeable and provide excellent assistance, others lack basic product knowledge and customer service skills.

Store Experience

Customers appreciate the store's organization and availability of parts, but many report long wait times and understaffing issues.

Positive Employee Recognition

Specific employees, such as Marquis, Adam, and JT, received multiple commendations for their exceptional service and willingness to help.
  • NS
    Nick Santillo
    Dec 31, 2025
    5.0
    The best commercial manager I’ve ever dealt with Parker p what a professional guy
  • AJ
    Andrea Jenelle
    Dec 14, 2025
    1.0
    Gave me the run around the guy who checked for parts in the system was in on a very bad deal with Danny's automotive who told him not to help me and acted like they didnt know who I was as I'm standing in the store trying to confirm my parts for tire rod warranty which should be life time. It was a tall white male at auto zone who was balding and had a beard.Very unprofessional of him. Said he couldnt help me. Dannys son at dannys automotive on walden near bailey should have had my parts in the system since he was the one who ordered my parts from Walden AZone. 10 months prior to finding out he didnt even put new parts on that I PAID FOR. NO TRACE OF PARTS ORDERED WAS FOUND. The guy at AZone I described helped them get over on me. Very shady business being ran. Won't be back and im telling everyone I know how shady auto zone is for helping bad shops steal ppl money. Ridiculous
  • HK
    Helena Kottas
    Dec 3, 2025
    5.0
    Very kind and helpful! Marquis is so nice! Thank you!
  • AO
    Anthony Olivera
    Nov 30, 2025
    5.0
    Best place ever
  • RS
    Ruthie Swann
    Nov 24, 2025
    1.0
    Worst experience, I returned an item an hour after I got it and the man who processed my refund messed it up so the refund did not go through but they got their product back and now they’re making it impossible for me to get my money back.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Cheektowaga?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:30 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Cheektowaga?

The store is located at 1601 Walden Ave, Cheektowaga, NY 14225, USA.