Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Walden Ave in Cheektowaga, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cheektowaga, NY or call us at (716) 893-0732.
Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers noted that while some staff members are very knowledgeable, others lack basic information about products and services.
Store Organization
The store is generally well-organized with a good selection of parts, but some customers experienced long wait times and issues with order fulfillment.
Positive Experiences
Many customers reported positive experiences with specific employees who went above and beyond to assist them.
Negative Experiences
A significant number of reviews highlighted poor customer service experiences, including rude behavior from staff and inadequate assistance.
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Zane Rouse
Nov 6, 2025
5.0
Very helpful workers that know what they're doing and know how to use their system to find the parts that you need
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Randy Gillmer
Sep 26, 2025
1.0
Will not be using this store anymore had my old lady call them supposedly commercial cant be used after a certain time never heard that before use to come in 5 mins before they close to get parts for my commercial account then proceeded to tell her part wont be available till oct 2nd when the part was at the hub on goundry will be using south park from now on they gladly took care of her correctly and we will have the part tomorrow. JT is still the best wish ur coworkers were just as good.
SL
Shic Louch
Sep 10, 2025
5.0
Purchased brakes, rotors, and wipers. CJ was very knowledgeable when making my purchase. Excellent customer service and very friendly. Thank you CJ
JD
Joseph DeMarco
Sep 6, 2025
5.0
Had an issue with my battery and Adam went above and beyond to help.
SH
shannon honan
Aug 9, 2025
5.0
Marcus went above and beyond and was so very helpful and honest! Thank you Marcus! I will be back!!
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Cheektowaga?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:30 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Cheektowaga?
The store is located at 1601 Walden Ave, Cheektowaga, NY 14225, USA.
What brands of auto parts does AutoZone Auto Parts carry?
AutoZone offers brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I shop at AutoZone Auto Parts both in-store and online?
Yes, you can shop in-store or online. Online orders can be picked up in-store for your convenience.
What is the contact information for AutoZone Auto Parts in Cheektowaga?
You can call them at (716) 893-0732 or email customer.service@autozone.com for inquiries.
Are there any places nearby AutoZone for dining options?
Yes, nearby dining options include Papa Johns Pizza, Subway, Tim Hortons, Ruby Tuesday, Don Patron Mexican Grill & Cantina, Burger King, and IHOP, offering a range of fast food, coffee, and restaurant choices.
What nearby auto-related businesses can I visit near AutoZone Auto Parts?
Close to AutoZone, you will find Delta Sonic Auto Body & Restyling for automotive repairs and Basil Ford, a car dealer providing additional automotive services.
Are there any fitness or recreational places near AutoZone Auto Parts?
Yes, Planet Fitness is nearby, offering gym and sports recreation facilities to visitors in the area.